Verified traveler
2024年2月5日
Overall we had a nice stay. Lovely hotel, spa was very nice, the staff all seemed lovely. Great location. Very comfy bed. However, on the last night when we returned to our room after being out for the day, my mum’s make up had disappeared. Now we don’t know what happened exactly, but she didn’t take the make-up out of the room. We searched the room top to bottom for 2 hours before ringing reception. The next morning, reception staff said that they had spoken to the cleaning staff and nothing was removed from the room. However, they also said if it was $1000 dollar makeup that had gone missing, then this would have been an issue. The staff saying that was very odd, it seemed that something expensive could be stolen. The make-up was not expensive, but the thought of something missing made us feel uneasy and unsafe on our last night. We still don’t know what happened
自動翻訳