プレスコット F&F Clothing周辺のおすすめホテル・宿

Went back this hotel after a break of a few years for a tribute night with family. The rooms were quite decent on the top floor but the service was absolutely shocking in every aspect of the hotel. I don’t think we would return to this hotel I’ll explain….. On arrival we dropped out bags in the room and went downstairs to the bar for a few drinks - every single draft beer/lager was off and only bottles were being sold. This was really dissapointing there was no explanation from the bar staff who all appeared very miserable. Next we went downstairs to the party room and waited in the foyer with others and the beers were all off again on this separate bar too. Then I ordered some drinks and was told “we are only taking cash”. I asked why and the bar man said the card machine had broke. I explained I had no cash on me to which he replied I would have to get drinks upstairs! This wouldn’t be that bad but it was up 3 flights of stairs and a real inconvenience for the whole night having to go upstairs to pay for bottled drinks. Anyway after waiting for a minute a few people began to complain and a young man with blonde hair came behind the bar and I’m not joking shouted at everyone waiting “the card machine is off if you want a drink go upstairs” very rudely. One woman asked to speak to the manager and he actually shouted “I am the manager” very rudely - no apology or help or anything. It occurred to me after that they could have just charged the room or charged the table but nothing was offered or any help given he was clearly under pressure and his customer service was absolutely shocking everyone was gobsmacked! So the night went on and the disco finished at 1 am I think but bizarrely the bar in the hotel shut an hour earlier so we couldn’t have any drinks for the last couple of hours as the card machine was off all night ! You couldn’t make it up…. The disco was good fun, meal nice but then a gain in the morning the service let it down. Went down to breakfast and was told our room hadn’t paid for breakfast - we stood at the entrance whilst the woman greeting us walked off for about 10 minutes came back and just said “follow me”…. No apology, explanation or anything and yes we got breakfast which was actually not bad. The service was so poor it did actually really dampen our stay and I think most people were annoyed to…. Mistakes happen but you only want a smile, apology or explanation and instead we were spoken to almost like a visit to “Karen’s diner” . I’ve attached a photo of the state of the bar too!

美しいホテル

中心地は、市内中心部、ショッピングセンター、映画館、ファーストフードコンセント、ホテルの敷地内にある無料ホテル駐車場まで徒歩圏内です。部屋は広く、広く、とてもきれいでした。防音窓と良い遮断カーテンでよく任命。部屋はカーテンが閉まって暗く、部屋がとても静かでしたので、睡眠の質は素晴らしかったです。気候制御室の素敵なリネンと素敵な枕付きの超快適なベッド-bliss. エアコンは本当にうまく機能しました, 特に英国の熱波の間.部屋は快適な滞在に必要なすべての設備が整っていました。バスルームは非常に清潔で、環境に優しいボトル入りのトイレタリーに良い水圧と親指を上げました。バスルームはよく照らされ、まともなヘアドライヤーがありました。スイミングプールとジムの施設が利用可能でしたが、これらの施設を使いたいときにタイムスロットを予約しなければなりませんでした–これは問題ではありません、あなたは少し整理されなければなりませんでした。レストランの朝食は新鮮で豊富で、ウェイトスタッフはとても丁寧でフレンドリーでした。バーは小さく、優れたバーサービスと素敵な飲み物の範囲で親密でした。すべてのスタッフは素晴らしく、とても親切でした。Faultless stay and we can't wait to return.

部屋には良いベッドがあり、問題ありませんが、私たちはよく眠りました、朝食はひどいです、あなたは10時まで話すことができると言いましたが、そうではありません9.45すべてがなくなりました:パン、卵、子、コーヒーカップなどはありません。調べる時、大麻を探して、忙しすぎてすべてがなくなったと言っていました! ! 、あなたはどれだけの部屋を予約したか知っています、それは計画です。マネージャーは何もせず、タイトルだけを着用し、近くに食事をする機会がありませんでした!他のホテルでは、あなたが思うよりも高価な部品がありますが、1泊110ユーロで、あなたはあなたにもっとサービスを提供することができます!

クリーンルームと良いサービス