Nos hospedamos con nuestras pequeñas de 2 y 3 años, desde el check in la experiencia ha sido formidable. El hotel está renovado las habitaciones maravillosas y el servicio inmejorable, excelente ubicación Mi familia y yo hemos tenido el privilegio de pasar unos días increíbles en el hotel, el personal es increíble todos súper amables y serviciales siempre sonrientes y dispuestos a ayudarte en cualquier cosa que solicites, El hotel tiene una piscina indoor y outdoors durante el fin de semana hubo música al rededor de la piscina y el ambiente estuvo genial ! Tuvimos la oportunidad de conocer a uno de los Gerentes Ejecutivos de nombre JC una persona espectacular simplemente alguien que marca la diferencia Muchas gracias a él y a todo el resto del personal por hacer nuestras vacaciones memorables seguro volveremos !!!
CChristopherA very well appointed hotel conveniently located in the historic downtown adjacent to RISD and an easy, if uphill walk, to Brown, with a number of decent restaurants nearby. The furnishings, bathroom, and linens were all of high quality. Despite other reviews I found the staff to be rather limited in their engagement versus the friendliness praised elsewhere, but nothing off-putting. The restaurant Bellini tries to punch a bit above its weight though for Providence it’s decent. Overall by far the best hotel in Providence but still a stretch from true five star luxury or a genuine upscale business hotel like Four Seasons or Mandarin Oriental.
ゲゲストWe had not been informed by either the hotel (or by trip.com) that the during our stay the hotel will have neither heat nor air-conditioner. The weather was hot and humid. The windows could be open for only three inches (we were told this was because of safety issues). The manager was apologetic and helpful but the front desk receptionists were not. Otherwise, the room was incredibly small and could use some updating.
ゲゲストThis “boutique” hotel was NOT inexpensive. The front desk staff was welcoming and helpful. Unfortunately the building itself lacked everything needed for a comfortable stay. The room was so dark it was impossible to read.
There was no room for two people to place toiletries in the bathroom. There was no closet or dresser, so if one is staying for more than one night it would be difficult to store clothing. There were exactly two hooks on the wall and four hangers!
Worst of all….. the mattress was so uncomfortably soft that my husband slept sitting up on a hard chair.
Perhaps some would find this hotel charming, ……not us.
ゲゲストフロントのアシュリーは絶対に素晴らしかった!!!彼女は地域について知識があり、私たちにいくつかの素晴らしい推薦を与えました!私たちは早くチェックインすることができ、部屋は実際にはまともな大きさです!キッチンはそれだけですが..a....regular size fridge!!! Big plus in my book. Cons- none that we've encountered. We don't really see any. Everyone we've encountered has been friendly and helpful.