ベストウェスタン アイ カバリエリ ホテル(Best Western Ai Cavalieri Hotel)

Buen trato y muy amables

Great location and very good service. I will choose it again on my next trip to Palermo.

Hotel molto bello e pulito, vicino al Duomo e ben posizionato. Ieri all' arrivo ho chiesto se era disponibile la camera con vista giardino e mi hanno detto di sì. Salgo in camera ed avevo vista strada, ho reclamato per l'accaduto,si sono scusati e mi hanno cambiato camera. Peccato che avevo un muro davanti alla finestra e vedevo tutte le tubazioni dei climatizzatori e del giardino non c'era traccia... Non ho più reclamato ,ma sicuramente non sono rimasta contenta dell' accaduto.

Appena nella media per un 4 stelle. In camera non erano presenti le ciabatte di cortesia monouso e le abbiamo richieste. Peccato che anziché 2 paia ne hanno lasciate solo un paio (probabilmente a Palermo costano troppo). La colazione a buffet appena sufficiente, nel frattempo puoi star seduto anche 1 ora ma nessuno ti chiede se gradisci un caffè espresso o qualcos'altro. Dimenticavo eravamo ospiti con uno Smartbox

I stayed at this hotel for one week in October 2023. This was my first time in Sicily and my first time in Palermo. I had a very memorable experience indeed! The rooms are very clean and comfortable. They are also very spacious! The hotel is also located in an excellent location close to the Mercato Ballaro and it's just right around the corner from Piazza Politeama. The staff were all very friendly, polite, and helpful. I would definitely stay there again and definitely recommend this hotel to anyone who is thinking of going to Palermo!

Week-end de 3 jours entre amis dans Palerme qui m’a enchanté je ne m’attendais pas à une ville aussi plaisante . L’hôtel était parfait peut être par rapport au chambre rénovée ou l’ont se trouvaient. La proximité de tout les monuments et lieux touristiques par rapport à l’hôtel est vraiment un plus ❤️

We arrived a day before our group and were given the worst room they had (we think). The room we got had mold with strong odor, in multiple places. The shower had clear walls and was positioned at the entrance. Breakfast was fine.

Hotel is run down. There are places to walk to nearby but lots of trash in the street and graffiti. Service was good and staff was friendly. I tried to use the gym but was told except for treadmills, it was private and I could not use it.