シークレッツ キャップ カナ リゾート & スパ - 大人限定 - オールインクルーシブ(Secrets Cap Cana Resort & Spa)

このホテルは非常に高級なリゾートです。毎日ライブ音楽があり、多種多様なレストランから選ぶことができ、ボトル入りの水を備えたとても素敵で清潔なジム、24 時間営業のコーヒーショップがありました。スタッフ全員がとてもフレンドリーで親切でした。どこでも素晴らしい景色とたくさんの素晴らしい飲み物。静かなエリアと夜のライブミュージックが少し欲しい場所が欲しい人にはお勧めです。それは私にとって2つの完璧なバランスでした.すべてがとてもきれいで、Trip.com から多くの情報を得ることができました。また行きたいです。

これは私のお気に入りのホテルです。3 日間滞在する必要があります。そうしないと、十分に遊ぶことができません。

I went with my two good friends on our yearly girls trip, and then my mom arrived for her bday. We all loved how beautiful and calm the beach was and all the amenities but we thought the food and drink was not on par with other Secrets or All inclusive hotels we have stayed in. I have stayed at Secrets the Vine Cancun 3 times, Hyatt Zilara Punta Cana, and Hard Rock Los Cabos. Also thought that during the day the pool area was vary boring except during the activities (water aerobics, volleyball, zumba) but it would be cool to have a DJ or louder more fun music playing. It was also very hard to find shade at the pool and the beach, wish there were more chairs with umbrellas. The night entertainment was great at Desires and at the lobby especially the Dj and bands that played more upbeat dancing music, and Black Coffee got everyone to dance and was such a great vibe, we love him. Our concierge/butler - Osvaldy Guerrero Cedano is a true Gem, the best concierge/butler I've ever had. He was super responsive and helped us out at all times. It was my mom's bday and he had the room decorated with cake and Champagne and she loved it. He totally made her day more special. Ultimately I thought that this Secrets was more for couples where most Adults only resorts are a bit more fun and have more of a variety of people of all ages, for example girls trip, bachelorette, bachelor, wedding party. it seemed way more focused for couples and we all felt a bit out of a place. Lastly our room smelled like mold, I wish we had complained and had it changed it because on the last day our Concierge/Butler allowed us to checkout late and then enjoy the resort and use a room just to shower before leaving for our late flight. The room that we used the shower in was the same size but no smell of mold. The service was amazing though, all employees were super nice, kind, helpful and smily they made the atmosphere so great! Thanks for everything!

Wow! What a vacation. We are already excited to go back. We loved this resort! We stayed in the Preferred Club Bungalow Suite Swim Out with Pool View. This included extra perks like a private beach, pool, seated, two options for al a cart breakfast, and a bar lounge with expedited check-in/out. If you want privacy and a more elevated experience, we highly recommend this over regular suites. The beach and grounds were so clean and well maintained. The ocean was wonderful and crystal clear while the beach was exemplary. The staff were also excellent and made us feel like family. Our butler, Leonardo, was the best. He was very friendly and welcoming. He was helpful and available for all our needs, even checking in on us after our excursions. It was great having a go to person that made our stay special. Coco Chanel and Elisaul from the entertainment team were fun and friendly. Elisaul took us on a 90-minute bike tour of Cap Cana with beautiful views of the ocean. He was so friendly and greeted us all week when we saw him around the resort. Coco Chanel was the best entertainer at karaoke nights by the bar. The Rosewater team, especially Richal and Julia, treated us like friends every time we saw them (pictured along with our butler). Since our suite was right next to Rosewater, their running joke was that we were “the neighbors”. It always made us feel welcome. The bar at the private beach had delicious drinks a dinners were first class.

This property was absolutely beautiful and the staff was second to none. Great beach, beautiful pool, the rooms were spacious and clean and great food options.

Excellent hotel and courteous staff. Wonderful pools and nice beach. The breakfast buffet was great, but the other meals felt subpar.

Secrets Cap Cana is absolutely beautiful, from the expansive pool areas to the magnificent beach. We went to a different restaurant every night and they were all very good, the standouts being Himatsu, the pan-Asian one and Patio, the Mexican one. Service was friendly and attentive. I don’t think I have ever seen a larger staff anywhere. Our concierge, Ramon, was especially accessible and extremely helpful in promptly getting us a humidifier when we discovered our room smelled of mildew upon checking in. That quickly alleviated the problem and made it unnecessary to move to a different room. Ramon made a point of checking in with us every day to see if we needed anything. The breakfast buffet was enormous, offering everything you could possibly think of and more. Servers were plentiful at the pools and beach, always offering to take a drink order. There were many large groups so my husband and I really weren’t able to meet people as we have done on some trips. We would have liked a large central bar in the lobby instead of the small one off the lobby that tended to be monopolized by big groups wanting elaborate drinks. So we ended up in the lounge area in the evening where we could listen to the live music while sipping champagne. If you love animals don’t miss the excursion to Monkeyland where you can play with adorable little howler monkeys. So much fun! This resort is relaxing, luxurious and turned out to be the perfect choice for us.

Love secrets resort.. staff amazing. Philippe by far best butler at an all inclusive we have ever had and we have been to secrets cap Cana twice. We will be requesting him in the future. Only negative is we missed our first night due to the airport flight delay and they refused to refund us even though we booked an extra night.. they were by no means at max capacity so for a return customer, I would think they would want to try to treat them better and do the right thing but no. Does make me hesitant to return as loyalty is a big deal to us especially when we it was out of our control. Even if they gave us a credit we would have surely used it but they didn’t even respond or seem to care… disappointing..