クインシーの駐車場付きホテル

フロントデスクは常にフレンドリーです。

全体的に悪くはありません、サービスは大丈夫です、部屋はきれいですが、部屋は少し狭いです。遮音性も良いです。場所は大丈夫で、価格/性能比は高いです。

ここで素晴らしい経験をしました。私はグループのために3つの部屋を借りましたが、部屋やアメニティには問題はありませんでした。部屋はすべて清潔でよく備えていました。敷地内のレストランでの食事は素晴らしかった。朝食は素晴らしかった。そして、フロントデスクの誰もがとてもフレンドリーでした。私たちは本当に滞在を楽しんだ。

ボストンから遠く離れたところに見つけた一番安い場所だったのでこのホテルを予約しました。安いところから遠いのに、手頃な価格でした。また、とても素敵なホテルです。正午過ぎにすぐ着きました。デスクの店員は非常に快適で親切でした。私はバッグを置いて探検に出かけるだけを期待していましたが、彼は実際にすぐに部屋にチェックインしました。ホテルはより良い場所にありませんでした。ノースクインシーの「T」駅までは1ブロック半です。部屋から赤線ホームまで5分で行くことができ、ボストンのどこにでも簡単にアクセスできます。何らかの理由で、彼らは常にフロントドアをロックし続けています。ホテル周辺のエリアはかなり安全に見えます。主にトランジット指向の開発です。ブランドの新しいコンドウタワーとさまざまなチェーン店やレストランです。部屋は広く、完璧で、かなりよく任命されました。私が改善したいのは照明です。昼と夜の両方でかなり暗いように見えました。頭上照明のオプションは良いでしょう。もう一つの奇妙なことは、目覚まし時計が間違った時間に設定され、正しく設定する方法がないということです。実際の目覚まし時計として携帯電話を使用している間、真夜中に目を覚ます必要がある場合は時計を見たいです。例外として、ホテルの設備はかなり素敵に見えます。例外は氷機械です。彼らは奇妙です(ほとんどのホテルが使用するものとはかなり異なります)、そして彼らは頻繁に壊れているようです。彼らは本当にこれらのものをより標準的な代替品に交換するべきです。しかし、それらの奇妙なことは私の評価を下げません。部屋は素敵で、朝食もかなり良かったです。ボストン方面に戻ると、またここに泊まる可能性が高いです。

I travel enough to know what to expect. My stay at this hotel was mixed and while most employees were helpful there were a couple that should probably not be customer facing. I will start by saying my first complaint may be partly my issue. We booked a weeklong stay through JetBlue Paisley for 209 a night. I then decided after to come in a day early and booked directly through the hotel. When I called I mentioned my week booking and asked if the rate for one night added would be the same and was told it would be. My part? I received the confirmation but did not scroll to the bottom where the rate showed to be over 400 for one night. I assumed what I was told would be the rate. Shame on me. When we arrived and was told the rate I explained the situation and was told that they don’t know what we pay 3rd part bookers and that it was impossible no matter what that I was paying 209 a night even with third party. They would not back down form the high rate and arriving at 11PM I was not feeling like arguing. I was told to speak to the manager which I did and was told he’d bring it to the general manager. Almost a week later I still have not heard back. That’s the first part. As we got to the room the card would not open the door so we went back to desk and they re-programmed it. Went back up and still could not get in. Mention of possible broken lock was mentioned so I asked if we could just get another room and was told they were sold out. Building engineer was called and he determined that room was already occupied. Back to the desk again and they were able to magically come up with another room. Off to a good start and it did not get much better after that. At least one elevator of two was down almost the whole time and one morning both were down. The fire alarm went off at 7AM one morning and I assume it was related to broken elevators as there were signs saying to use stairs which were according to signs on second floor alarmed summoning the fire department and of course setting of alarm. A little foresight on hotels part to maybe disable alarm during the elevator outage may have prevented people walking through an alarmed door that they were told to use. We were also told there would be a 100 dollar hold for incidentals such as parking etc. I was fine with that and we exceeded that by about Thursday by about 20 dollars. They then put a 278 dollar hold on my card for a day or two for the remainder. It was only 2 days!!! I am still waiting for them to release that and for an answer as to why such a high hold. I was told the GM would call me and have left messages and still have not heard back almost a week later. The room itself while billed as a suite was small though that was not an issue as we don’t spend much time in there. It was clean and maid service was good. Hope if you stay here it goes better for you than for us. So much for a relaxing vacation.