book karne pe 12:00 pm se pahle entry nahi hoga, 11:49 am bhi hai fir bhi, fir 12:30 pm lagega room clean karne mein, staff behavior jayda acha nahi tha, cleaning rating 5 out of 10.
Ideally located well built and maintained. Room service available at all times. The staff is polite and very cordial. Food is very good. Starters, main course indian food is good. Breakfast items are ok.
During my previous visit to Ranchi I stayed here for one night on 26/04/2024 at this property but my experience was not good and I had shared my experience on Tripadvisor. In reply published here General Manager Mr Sudhir Mishra had assured me of improved service on my next visit. I, accepting his gesture, stayed here again for one night on 07/11/2024. Because of air conditioning cooling issue, my room was finally changed to 423 and I spent my night comfortably. It’s renovated room with good cooling. Since it’s just came in operation as have been told my hotel staff, it had some or other kind of wall painting/floor tiles’ smell, but it was ok. Room is nice. Bed linens were clean and hygienic. Toiletries and other basic amenities were available in the room. Housekeeping staff were polite and cooperative. All staff including Front Desk staff were humble and professionally attended me. Mr Shahzad Khan and an another senior staff (I don’t know his name) were very supportive. There seemed to be attentive too. I had dinner at restaurant where too I received good gestures. Restaurant staff including Mr Bijay Gorai provided proper service to me. Neatness and hygiene were seen this time too. However due to Chhath Puja festival, occupancy was very low. After dinner I took a round inside the premises ie open space of the property and enjoyed the evening as the weather was fine. In nutshell, I can term my stay as awesome stay. I hope, I will receive same or better service next time also.
ゲゲストIt's a decent hotel for a business trip. Just found the bell boy a little funny. He waited in our room awkwardly, till we gave him a tip. Apart from that, a good stay.
We booked the hotel online for 2 days stay from 7th April23 to 9th April 23 after reading good reviews. But after reaching the hotel we were overwhelmed it was a complete paisa wasool decision.We were given a room no 115 which was a standard room with ac.The icing on the cake was the rooftop swimming pool which can be accesses anytime between 7 am to 5 pm at the minimal cost of Rs 100 per person for swimming costume.The staff of the hotel were very much cordial and friendly especially Mr Hemant Mukherjee who haelped us to arrange the Patratu Valley and Ranchi Sight seeing Tours. Overall experience very good.Would recommend others to enjoy the hospitality of the Winsome. Mr Subhra Kanti Mukherjee Asansol
ゲゲストRoom is fantastic with good furniture. Good staff. Bathroom need to be cleaned and bath fitting need to be replaced. Food quality is good and restaurant is excellent. Location is excellent with shops near the hotel. If the bathrooms are renovated, the hotel will be on the top of the lot