Can’t believe that the hotel’s management is so terrible. I asked for a quiet and higher floor room but the reception lady was so impatient and not friendly at all. She gave us a low level room with unfriendly tone. We said our requests weeks ago but the hotel forgot to arrange. Poor service, and the room is near bus stop which is terrible because it’s so noisy. My wife is pregnant and the hotel confirmed our request but the reception refused our request. Won’t recommend anyone to book it! Terrible service!
The staff was very helpful and friendly- service oriented!
The rooms were quiet, clean and attractive.
The wood surrounding the bathroom was a little worn
The breakfast food was well prepared, nicely plated, ample and very tasty.
The walking distance into the shopping and center of the city was reasonable.
翻訳
Melanie
宿泊: 2023年12月
その他
4.0/5
とても良い
投稿: 2023年12月25日
I’m from the UK and stayed here with my teenage daughter. Lovely room, very comfortable beds and a clean bathroom. The room had enough plug sockets to charge phone and watches, there was a hairdryer, a kettle but no fridge, and no milk sachets for tea. I asked at the desk for some milk and they charged me for a small carton but with no fridge, it wouldn’t stay fresh for long.
Breakfast was good, a good selection but no bacon or eggs. Donuts, pastries and waffles, as well as fruits and cereal. Location was great with a 10 minute walk to the main attractions and harbour.
Overall a lovely hotel, but a fridge or milk sachets are a must for me.
翻訳
Katie
宿泊: 2023年12月
カップル・夫婦での旅行
5.0/5
とても素晴らしい
投稿: 2023年12月2日
Perfect location for bus stop 12 which is a collection point for tours. Hotel was lovely and clean and staff 10/10. Would recommend