I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.
Hotel in a great location in the center of Reykjavik. Very kind and professional staff. Hotel is essential and clean. Good quality bed linen and towels. Good breakfast with cold and hot drink, fruit, etc.
Wonderful studio apartment, with queen bed and sofabed, plus kitchen with table & chairs, allowing family some room to spread out. Impeccably clean. Entrance through quiet gated courtyard, and semi-private patio out back. Front desk is a couple of blocks away at Hotel Odinsve -- hotel staff are extremely friendly and helpful. Quiet street but walking distance to restaurants and attractions. Great stay in every respect.
We stayed at the City Center Hotel for two nights. There is an eclectic interior, comfortable lobby and on one of the lobby tables there is a large jar of candy which has some delicious licorice toffee for the taking. Check-in and out was easy, smooth and both the receptionists were extremely friendly and talkative. Baktus, who has his own Instagram account lives there… just another adorable resident Reykjavik cat! Our room was on the fifth floor and there was a small lift or you could take the stairs. Our room had a king sized, comfortable bed. The balcony was small and lovely and there were dark curtains to block out the sun in the morning. There was also a small refrigerator kind of funky-cool as it looked like a wine cooler. Plenty of towels, soap, shampoo and a hairdryer. There is no closet but a clothes rack to hang coats or clothes. Centrally located there are a multitude of restaurants around; we ate at the Laundromat Cafe one night. There is also a small grocery store across the tiny park at the end of the street which had vegan sandwiches and other goodies. Also, the hotel is within walking distance of Bus Stop #1 ( City Hall) and Bus Stop #3 ( outside of Hard Rock Cafe) which made it super simple to catch excursion busses or the bus back to BSI bus station and on to the Keflavik airport. Would stay here again-
My wife and I recently spent a very pleasant 5 nights at this hotel. It is nicely situated in the marina area slightly away from the city centre, but still with many local restaurants. Our room (on the top floor as specifically requested) was small but perfectly formed with an excellent view over the Marina. The bed was very comfortable, the shower was powerful and the the wi-fi was excellent. The room had all we needed, really, apart from, perhaps, some drawers for clothing. There was space on some open shelves but we prefer to have our clothes 'put away' and not on show. We had no problem with noise entering our room either from the outside or from neighbouring rooms. We took breakfast on a couple of occasions and it was a decent buffet affair, albeit pricey. The hotel staff were friendly, welcoming, polite and very helpful in arranging excursions and advising on things to do in Iceland. We didn't take dinner in the hotel, but we did find an excellent gastropub literally over the road from the hotel.
旅先の様々な魅力を発見したいお客様に、センターホテルズ アーナルフォルは最適です。センターホテルズ アーナルフォルは、ビジネスでもレジャーでも、レイキャビックでの快適な滞在をご提供いたします。当施設はレイキャビーク空港から車で3kmと、便利な立地です。付近には、ハットルグリムス教会やWhales of Iceland、チョルトニン湖など、レイキャビックの多くの観光名所があります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。