レイキャビックのThufaホテル

My wife and I recently spent a very pleasant 5 nights at this hotel. It is nicely situated in the marina area slightly away from the city centre, but still with many local restaurants. Our room (on the top floor as specifically requested) was small but perfectly formed with an excellent view over the Marina. The bed was very comfortable, the shower was powerful and the the wi-fi was excellent. The room had all we needed, really, apart from, perhaps, some drawers for clothing. There was space on some open shelves but we prefer to have our clothes 'put away' and not on show. We had no problem with noise entering our room either from the outside or from neighbouring rooms. We took breakfast on a couple of occasions and it was a decent buffet affair, albeit pricey. The hotel staff were friendly, welcoming, polite and very helpful in arranging excursions and advising on things to do in Iceland. We didn't take dinner in the hotel, but we did find an excellent gastropub literally over the road from the hotel.

場所はとても良いです。すべての場所まで徒歩圏内。 部屋は小さいですが大丈夫です。 私たちは3泊しました。最初の夜は午前2時に到着し、隣の建物の奇妙な部屋に入れられ、参加するエレベーターはありませんでした。アイスランドに到達するために非常に遠くから旅行する大きなバッグがありました。 すぐにtrip.comアシスタントに通知し、翌朝行われた部屋を変えるように頼みました。ホテル&trip.comありがとう レセプションのスタッフはとても親切で親切でした 朝食は十分に良かった

We stayed at the City Center Hotel for two nights. There is an eclectic interior, comfortable lobby and on one of the lobby tables there is a large jar of candy which has some delicious licorice toffee for the taking. Check-in and out was easy, smooth and both the receptionists were extremely friendly and talkative. Baktus, who has his own Instagram account lives there… just another adorable resident Reykjavik cat! Our room was on the fifth floor and there was a small lift or you could take the stairs. Our room had a king sized, comfortable bed. The balcony was small and lovely and there were dark curtains to block out the sun in the morning. There was also a small refrigerator kind of funky-cool as it looked like a wine cooler. Plenty of towels, soap, shampoo and a hairdryer. There is no closet but a clothes rack to hang coats or clothes. Centrally located there are a multitude of restaurants around; we ate at the Laundromat Cafe one night. There is also a small grocery store across the tiny park at the end of the street which had vegan sandwiches and other goodies. Also, the hotel is within walking distance of Bus Stop #1 ( City Hall) and Bus Stop #3 ( outside of Hard Rock Cafe) which made it super simple to catch excursion busses or the bus back to BSI bus station and on to the Keflavik airport. Would stay here again-

9月上旬にクルーズ前の滞在のためにここに2泊しました。清潔で快適(私たちは少し大きな部屋を選びました)とウォーターフロントエリアの近く、レイキャビットの旧市街部分まで徒歩圏内の素晴らしいロケーション。彼らは私たちのフライトスケジュールのために早めの到着を収容しました、それは感謝されました。接続されたカフェとコーヒーバーがあり、とても便利でした。敷地外の駐車場(レンタカー)もありますが、少し高価で雨が降っている場合は、本当に便利ではありません。彼らはストレージロッカーを持っていたと言ったが、彼らが早期チェックインを提供したので、私たちはそれらを必要としなかったので、彼らが現場にあるかどうかはわかりません。私たちはすぐに戻ってくるのを見ませんが、もしそうなら、私たちは間違いなく再びここに滞在します。

I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.

私の友人と私は、ホテルマネージャーからレストランスタッフを含むフロントスタッフまで、アイスランドエアホテルレイキャビクナチュラの優れたカスタマーケアを心からお勧めします。チェックイン時にロックスタートでしたが、当直のマネージャー、Kjartanさんが喜びに事態を解決しました。Kjartanさん、私たちの特別な部屋の選択と必需品に応えて、私たちの滞在を快適にしてくれたマネージャー、Kjartanさんにとても感謝しています。彼は最も思いやりがありました。 2つの部屋を予約した私たち3人は、私たちの滞在を本当に楽しく快適にするのに十分な感謝をできません。電子メールを介して直接ホテルとコミュニケーションをとることができ、個人的には効率的で最も快適でした。フロントとスパのスタッフは全員プロフェッショナルで、歓迎し、親切でした。少数の名前を言うには、サスカ、ミカエラ、ジェーン、エマ、そして現時点で私たちを逃がした他の何人かは非常に役に立ちました。私たちが滞在する時間が長くなればなるほど、彼らはより親しみやすくなりました。朝食は十分でした。ポーリンは毎朝私のコーヒーのためにミルクを温めるために出かけました。オムレツは使用できませんでしたが、スクランブルエッグはそれを補いました。さまざまなペストリーやパン、果物、ベーコン、野菜、ワッフルなど、たくさん。朝食には他のおいしいアイテムがたくさんあります。私たちの部屋は毎日きれいに掃除されました。ホットシャワーと/またはバスタブに浸すことで、疲れた足と膝を癒しました。ホテルのアメニティ、特にプール、サウナ、スチームルーム、ジムなどは管理が行き届いており外観も魅力的で清潔でした。ロビーにはアイスランドでデザインされ作られているオリジナルの木造彫刻が施されています。アイスランドで8日間滞在するのに最適な場所でした。バスターミナルに向かって歩いてダウンタウンに着くと、15-20分で着きます。家やアパートを通ります。とても楽しい散歩です。またはホテルのすぐ外でバスを490クローニン(ISK)で乗る。

私はこの場所が本当に好きで、友人がそれを勧めましたが、がっかりしませんでした。それは非常にきれいで、スタッフは親切で親切で、いつも笑顔でした。私は6-bed部屋を選び、1週間でたくさんのガールフレンドをそこに滞在させました!市内中心部に近く、教会の美しい景色を眺めることができます(すべての部屋は私が考えているわけではありません!)。中は暖かく、長期滞在のために彼らは新鮮なタオル/ベッドシーツを提供しましたが、私はほとんど一日中外出していたので拒否しました。男性がターンダウンサービスの世話をするかどうかはわかりません。なぜなら、私は寝たり、下着を着たりするのが快適ではないからです。おそらく女性の寮なので、女性を最初にノックして誰かを呼ぶように送ったでしょう。それ以外は、世界の終わりではありません!レイキャビクを再び訪れるなら、必ずここで予約します!

The hotel appears to be quite new, as there was a slight smell of fresh paint. The reception staff were friendly, and spoke good English. The hotel layout is a bit odd, we stayed on the second floor, which meant you left reception and into a corridor outside, back into the building for the lifts and stairs, we walked to the second floor, then outside again along a corridor, then back into the building, up another flight of stairs and into the block where our room was. The room view was the carpark, the room was compact, and the toilet/shower very small. The beds were very comfortable and the the room was clean, the room had a TV which had some English channels and a kettle and fridge. The room did not have a hair dryer, and when we asked for one the staff were unable to locate one. There is no ironing board/Iron in the room. The room lighting was very poor. The hotel does not have a restaurant or bar, however there is a Cafe across the road which is open from 7.30am, and has free refills of coffee. The walk into town is around 30 minutes, or a cab will cost you around £14. Having said all of that, it was a great basic but clean base to stay.

We stayed for 3 nights b&b in April. We arrived early and our allocated rooms weren't all ready but the reception staff amended our room so that we could check in. We also received a room upgrade to a balcony room on the top floor. The room was spacious, good size bathroom and comfortable bed. There was plenty of wardrobe space but no drawers to store smaller items. There was just one issue with the rooms on the top floor, which was they were very hot. Even with the radiators turned off, the staff advised that the heat from the lower rooms rise and can make them warm. There are just 2 small top windows so didn't allow much cooler air to circulate. There was a good selection at breakfast with English and continental breakfast options, tea, coffee, water and fresh fruit juices. The restaurant food was also good and comparable prices to in Reykjavik centre. Good service from the breakfast and restaurant/ bar staff. We used the spa on one of the days and enjoyed this. There are seperate saunas in the male and female changing rooms, with joint hot tub (not jacuzzi), warm small pool and small cold plunge pool. There are seating areas in the pool area with drink service. Towels and robes are provided. The hotel is located outside of Reykjavik centre and about 30 mins walk into the centre. There are a few supermarkets locally, we didn't find any within a short walking distance but there might be some around. The hotel benefits from free parking right outside and we didn't have an issue with the space being full. This was a good location for us as a base to explore the island. The hotel was clean and well equipped to meet our needs. The only issue was the heat in the bedrooms, but apart from that we had an enjoyable stay.

私たちは最初に別のブロックに配置され、ツインベッドがありました331だったので、ダブルルーム301に交換し、がっかりしませんでした。清潔で広とした快適なベッドでした。やかん、冷蔵庫、コーヒーマシンがあるのは素晴らしいことです :-) 一定のお湯を備えた大型ウォークインシャワー。大きなワードローブ、十分な収納。私たちは他の部屋に廊下に2番目のドアを持っていました。この壁には窓がありましたが、カーテンを開けることで廊下の人が中を見ることができました。自然光がないのは欠点だけです。 305号室の廊下を横切る親戚には、日光用の窓がいっぱいありました。朝食は良い選択で豊富でした。レセプションのスタッフはフレンドリーで親切です。すべてに徒歩でアクセスできる場所にあります。再びここに滞在し、お勧めします