タウンハウス ホテル(Townhouse Hotel)

We needed a room with 3 beds and the room met those needs with 3 queen beds and private bath. Easy entry with no steps since one of us is handicapped. Our stay was great and we try to make it back each year when we visit relatives in Richfield Springs.

It was not made clear to us in our confirmation email that we needed to check in at the nearby The Baseball Hotel. We had to reach out to the number provided twice to get this information. We also did not realize that we would be expected to share a small common room with another family (no TV in our room). We refused to accept the room and arrangements but was offered a choice of rooms in The Baseball Hotel. Our room was small with 2 beds, 1 dresser, TV, small closet, private bath, and a window air conditioner. The room was clean but the shower did not work. Disappointingly, there was no food or beverage options available in the downstairs dining room, despite the presence of a buffet table and coffee machine.

Such a quaint & unique place with beautiful grounds, but the best part is the owner who is exceptionally kind & caring!

Disappointed the wifi in our room didn't work. Explained to the staff the next day and they did not know of the problem or we would have been moved to a different room. All in all a very memorable experience.

Wifi and tv not operational as advertised the host was unresponsive Keys to common area hanging outside on a post. Banging all night and threadbare. Worst stay ever.

Clean but probably not updated since the 1940's. Property owners not present, they left a note with instructions taped to the reception desk. Creepy, reminded us of the Bates hotel.

I was not sure what the room would actually be like from the pictures. I was personally pleased. The accommodations were good. I did notice that the lack of hot water in the sink, and I told them about it and they said they would get it fixed.

This property was terribly misrepresented. It was beyond run down. The pictures make it seem like it was just renovated. The outside is practically rotting, there are ****s everywhere and it smells like mildew and mold even from the outside. On the inside, the bedding looked like it was bought 25yrs ago, no bed skirts on the mattresses, pillows that looked equally as old. There is one small window A/C but it wasn't on and the room was hot and musty. We actually not able to make ourselves stay there and probably won't be reimbursed for our stay. We booked the hotel an hour before we arrived from the road as we were looking last minute and would have NEVER stayed there had we seen what the area and hotel really looked like. There were abandoned houses next to the property and a car was parked there with an expired tag from 2017 with mold growing all over the car. It seemed like we had been punked acutally. The front desk person was very nice and understanding. She gave us the number for the owner who, of course, never answered our call, however. This was literally the WORST place we had ever experienced. I am going to reach out to ******* to see if they can refund us any of our $180. WHATEVER YOU DO, PLEASE DO NOT STAY HERE!! Or if you decide to stay here, make sure that you are aware of what you are getting. This hotel also has a "shared" area with a TV, sink and coffee pot. We weren't told that in the description. Just so weird! Just really bad!

We will never stay here again and would strongly recommend that you do not stay here either. There are no deadbolts on the room doors. One member of our party lost his room key. We called the front desk emergency number and they told us to use a butter knife to break into the room. There was a running water sound - probably a toilet leaking- that continued through the night 15 seconds on… 15 seconds off. Maddening!! We weren’t sure the sheets were clean. The bed was so poorly made that the sheets were wrinkled . My top sheet did not even match the fitted sheet. The woman at the front desk was nice, but the coffee she makes is sure to burn a hole in your stomach.