スポルタ センターズ メサパークス(Hotel Mezaparks)

I visited the reception personally in May and booked a double room in the hotel for one night on August 13th. I did not pay for my stay in advance, and I had not any confirming documents. I visited the hotel personally later twice more and checked the reservation. The second visit was four days before my arrival. My booking was confirmed by the staff every time. Upon arrival, the receptionist told me that I didn’t have any bookings at all! He said that it was a mistake, they would check later, and advised me of a terrible single room that was unacceptable for my wife and me.