パーム ビーチ マリオット シンガー アイランド ビーチ リゾート & スパ(Palm Beach Marriott Singer Island Beach Resort & Spa)

This marked our second visit to this establishment; our initial experience a year prior was flawless in every way. During our first stay, we opted for an ocean-view room and were delighted with a beautiful room that offered views of the pools and beachfront from a charming balcony. On this occasion, we also reserved a week's stay in what was advertised as an ocean-view room. However, we were disappointed to find our room faced a public beach parking lot, with a partial ocean view only achievable by sitting on the left side of the balcony and looking right. From the left, the view comprised mainly of the parking area. Upon inquiring at the front desk, we were informed that what we had booked was indeed considered an "ocean view" room, whereas the rooms directly facing the ocean were categorized as "ocean facing"—a distinction not made clear on their website. They mentioned these were fully booked for our time frame, a detail conveniently omitted online, which felt misleading. Had we known, we would have sought accommodations elsewhere. Regrettably, the issues didn't end there. On the first day, our room was overlooked for cleaning. Upon our evening return and after inquiring why, we were erroneously told we had left a "Do Not Disturb" sign out, which wasn't the case. Our request for clean towels was initially acknowledged but not fulfilled. The following day, after a rude interaction with the desk when requesting towels your money is better spent elswhere

Great place for families. The kids had a lot of fun at the pool and beach. Staff was very friendly.

The hotel/resort is very nice. It is clean, quiet and the staff is friendly and helpful. Your room is a condo; it is quite spacious and has good amenities (2 TVs, a balcony, a kitchen (no stove but a modified stove top), a fridge, and a stackable washer/dryer. My complaints are that for the price, it is not all-inclusive. You must pay for food and to park. There are no public garages or other parking options so the $40/day is another fee that cannot be avoided. Also, not much variety in food options. One restaurant and the food is okay - nothing great. There is a local grocery story about a mile away. Recommend shopping there for breakfast, food one can cook on stove top, and snacks to minimize cost and for variety. I enjoyed my time at the beach - showed up and got a chair and unlimited towels (but these are included in resort fee). Overall - good to get away, quiet, and relaxing but not worth the inflated prices/fees.

Always a blast seing James Jan Michelle front desk staff. Top notch service. Temporary draw back major remodel happening. Excellent pool and beach amenities

The beach was clean she conveniently located. It was quiet and the staff were all very professional and the area felt safe. The staff at the valet were always extremely quick to retrieve our vehicle and were kind and professional. We will definitely be back in the future!!

Really nice and relaxing place. Spa was great. Amenities were amazing. But we thought the food was the highlight

Wonderful place . Quiet elegant, clean and modern room . The hotel impeccable. From the valet parking guys , front desk , all the people who work hard to make the hotel incredible for us guests , thank you very much. The food, Devine ! Looking forward to coming back again .

It’s not a terrible hotel. It’s very expensive where we stayed which was a two bedroom two bath but it is outdated and the outdoor furniture is also outdated. I wasn’t really impressed, especially with the price that I paid.

Enjoyed our stay. Will definitely be back for another trip.