ハンプトン イン ローマ(Hampton Inn Rome)

We needed a hotel last minute, due to another hotel in the area failing to let us know that all jacuzzis and all pools were down at the time. That was the whole reason we went for my niece's sweet 16. When we arrived at the Hilton the lady at the desk her name was Maddie was very accommodating and did everything she could to get us into a perfect room with everything we needed. Being such short notice I was overly thankful for her taking her time to make sure our stay was perfect. We will be staying here again!

The room I checked into was dirty, in the refrigerator there was leftover food, eggs, bacon and yogurt. On the floor there was plastic and plastic knife. The least they could do was give me another room or discount. They did nothing but say sorry

I’ve been in this hotel many times and I like it because everything is nearby

I have been to many Hampton inn and the staff at this location did not even say hello when you greeted them. Breakfast was terrible. Oatmeal was all water and eggs and sausage were cold. They are supposed to have coffee out 24/7 and there was none. They also closed the breakfast at 950 instead of 10.

Hotel is clean and good location with plenty of parking. Real fast was much simpler than most other continents breakfasts.

Rooms and common areas were clean and in good repair. Breakfast was typical for a Hampton Inn breakfast staff was friendly. Upon arrival learned that the pool was closed for maintenance, tried to utilize the exercise room also closed for maintenance, my husband adked the front desk to turn on the outdooe firepit and was told "it's natural gas and currently safe for use" - okay so 3 out of 4 amenities not on working order - additionally staff didn't inform us of the closed pool and exercise room we found out trying to use them. 3 strikes we are out and will not stay here when visiting the area again. Way overpriced based on all amenities basically in disrepair.

Service by front desk and housekeeping was absolutely terrible

Very nice room. Quiet, clean. Good breakfast. Thank you

This was my 3rd time staying here and each time I have such a pleasant stay. The staff is so nice. I had a problem with the tv and Willie came right up and fixed it. The breakfast is always delicious. My daughter and niece had so much fun in the pool. Can’t wait to come back up. Thank you!