I lived here for three nights using Marriott Bonvoy rewards while visiting friends in the area. The property has a very distinct odor when entering the building and the room. Its an old property desperately in need of a Property Iimprovement and an active preventative maintenance program. Not sure if it's a supply issue, but the room did not meet RI standards in towels, face cloths, hand towels, silverware, and dishes. Marriott 15 years with 1639 night stays, IHG 17 years 1800+ night stays, Raddisson, Hyatt. Living the hotel life.
The team there was incredible to work with on helping accommodate our group's needs. The location worked well and was easy to get to and the common spaces worked very well for our group. Rooms were clean and spacious. Would highly recommend a stay with them.
Was in town for a friends wedding and can honestly say this hotel exceeded my expectations. Came in super late but was warmly greeted by the gentleman at the front desk. The room was clean, and every staff member I spoke with greeted me and made sure my stay was wonderful. It’s a little out of my way for my normal business visits to austin but it’s honestly worth the extra drive considering the alternatives I’ve experienced
This is an almost new hotel right next to the highway with clean and comfortable rooms. Staff are super helpful, polite and efficient. This brand is pretty awesome with free breakfast, that has a good selection of hot and cold options. A bar onsite and despite being close to a busy highway was surprisingly quiet
My husband, myself, and my 9 year old needed a hotel due to Hurricane Beryl. We decided on the Tru at around Rock as we had previously stayed there before and always liked it. This time was no different. The woman at check in on July 8th was such a sweetheart! She gave us recommendations for food and even some coupons for nearby restaurants. We had a two queen bed room. The room was cleaned really well, and the bed was super comfy! We were on the fourth floor, and we didn’t really hear any noise. Breakfast was a bit meh. The last few times we had been at this Tru location, there was cut fruit. The only fruit available was just a whole apple. I had only oatmeal which was a good texture. Husband said the sausage and eggs weren’t very good, so he ended up throwing his away and just got toast instead. My 9 year old did enjoy the pancakes though. He liked being able to put chocolate syrup on them as well as Oreo pieces. They also had sprinkled and caramel but he didn’t want that. There were one type of muffins available, four choices of cereal, two juices available but no water, bagels, and English muffins. I think that was about it for breakfast. I can’t remember if yogurt was available or not. On the plus side, the woman in charge of breakfast was nice, and she was always keeping everything g topped up if it needed it. Checkout was easy, and the woman at the front desk at checkout was nice too. We’ll definitely always stay at this hotel when we’re in Round Rock.
Clean and no frills hotel. The breakfast bar managed by Shelia is perfection and one of the top reasons why I come back here over and over again. Food is hot and fresh. Make your own waffles is delish and the topping choices are amazing. I highly recommend staying here.
The staff was very professional. The room was clean and beds were comfortable. We all enjoyed the breakfast as well. We will be marking this hotel as a favorite for future trips to the Round Rock area.
I stay here while at work through the week. The location is within a 10 minute walk or a $5 Uber ride to downtown Round Rock which has some cool bars and small restaurants. The staff really has been accommodating to my needs as my schedule changes from time to time. Markesha, Riah, AJ and Chris are all staff that I have spoken with and they have helped me with anything I have needed during my stays. I appreciate their helpfulness and kindness during the tiresome work week!