ブランドン ホール ホテル アンド スパ(Brandon Hall Hotel & Spa Warwickshire)

Carol and I and our two dogs were made very welcome. The room was very clean and comfortable. Meals were amazing and we were able to take our dogs into the bar with us when having meals. Staff were very polite and courteous and came across that they genuinely wanted to make our stay as enjoyable as possible. Lovely grounds and woodland walks next to property. We will definitely be visiting again later this year.

Poor service from some staff marred it. No one served at breakfast so l got sugary cereal and crap sugary processed yoghurt for £15. No one said the room coffee was in a cupboard. Plain burger no chips or anything £19. Terrible strong chemicals in the pool with ghastly communal changing.

This hotel is rated 4 star but I would not rate it as more than a 3 star. The room had mould all behind the radiator, the curtains were really dirty, there is no extractor fan in the bathroom, and the window would not open properly.......there was no obvious fire / smoke alarm in the room either. So if there was a fire we wouldn't have known about it and would not be able to get out of the ground floor window as it wouldn't open. I was very surprised that the hotel did not offer any room service either. We did not get to use the health suite, but it looked nice from outside. The staff were very helpful and happy though.

Room was fine. Service was fine. Good restaurant. Lacks refinement we have experienced in other 4* hotels eg. Coffee machine and generic tea for breakfast with paper napkins and general feeling of economy over quality.

Venue good , facilities good , food excellent , drinks very pricey , charged £2 for a pint of tap water .

Property is in need of a major refurb. Walls had so much filler and holes in them in corridors and bedrooms. Cobwebs hanging from ceiling, black mould in bathroom and very dated along with ceiling paint peeling off. Bar closed at 11 pm even when there was lots of people still in the bar socialising. Definitely not 4 star.

This hotel has a lot going for it, good location, good easy parking, friendly helpful staff. Only concerns: the rooms are air blown heated which is a little noisy and if you turn it off at night in the winter the room quickly gets cold. Floors are very cold underfoot, take your slippers. The beds could do with a better mattress, the springs are very noticeable.

Lovely hotel. Staff very friendly and professional. Facilities great, especially the pool

I had my birthday there I booked 6 rooms and it was amazing, the staff were fantastic they went out of there way to make are stay special so I can say a very special thank you we justed loved it