We went for a short term stay June 17th,2023. Arrived at the hotel around 10:15PM. Our reservation was for room 256 two queen beds no smoke room. Check ins at 3 we got there at 10:15 and the room was not clean the beds were not done. We could put our daughter to sleep there after hunting down some staff they offered to move us rooms. The next room the gave us room 260 wasn't much better there were no curtains no privacy for me and my family and the bed lamps didnt work. They moved us to a third room, room 241, at this point it's 11:40pm we have been carrying our luggage from room to room and my four year old daughter is getting more and more upset, we are tired and exhausted and there is no manager to be found apparently he takes the weekends off. Then they have the audacity to offer us a measly 10% discount for this mess. This hotel is not habitable for children i urge you to consider a different choice for your stay.
DAYS INNは、米国の経済チェーンホテルに属している必要があります。これは、7日間のホテルに相当します。受付は夜間閉鎖され、小さな格子窓のチェックインのみが開かれます。部屋は1階なので時間が遅いので、部屋をチェックして寝る時間がありません。はい、でも部屋にはモバイルクーラーがあります。騒音のために眠れません。電源を切ると少し暑くなります。何度か繰り返されます。価格以外はあまり良くありません。その他
Congratulations if you're checking TripAdvisor before booking this hotel. I am about to save you a lot of frustration if you intend to rely on the hotel for any kind of shuttle service or expect a quality experience from the Marriott brand. I stayed at this property one week ago on an overnight layover, booking the property for its location close the airport and marketed 24hr shuttle service. Upon my arrival and collecitng my bags I called the hotel to arrange for transportation and was told a ”taxi” was coming to pick me up called ”CityCab” within ”30 minutes.” As the hotel wasn't nearly that far away from the airport it was a little frustrating but alas I waited in the center median as instructed. Finally, after 25 minutes I received a call to my cell phone from a male with a limited ability to communicate that kept hanging up saying ”he was here” and that I needed to ”hurry up!” After three return phone calls I ascertained the cab was conducting its pickups on the opposite island to my airline (no door numbers were provided). The driver was incredibly rude over the ride and the mini van was not large enough for everyone's luggage so I held my 50lb suitcase on my lap. Upon arrival at the property I reserved my morning ride back to the airport at 7am (more on this in a moment) and completed check in. Check-in itself was efficient but as I complete my expense report I've seen they charged the wrong credit card. Perhaps the reason for this is a result of my request for them to let me borrow a wine bottle opener at check-in. Due to theft in the area they don't allow their wine bottle opener to leave the desk area. As a result, the desk agent was nice enough to offer to open my bottle for me. Unfortunately, the bottle opener wasn't the best and the agent went at the bottle with a particular ”death grip” that was not going to work. As a result, he shattered my wine all over his front desk area, cutting himself in the process and spilling wine on everything from paperwork to his computer etc. Hotel theft seems to be a constant concern for this property so if you're looking for an elevated experience I'd stay elsewhere. The TV and furniture is bolted down and there are fewer amenities in the room than Fairfield usually caries (little things like lotion, pen and stationary, etc). It's clear this is a very cost conscious owner that is not concerned with guest satisfaction one bit. The shuttle back to the airport did not arrive at 7am due to some miscommunication. Fortunately, it did arrive at 7:15am and I made it to the airport as my flight was boarding - not the best for Southwest as I got stuck in a middle seat but I did at least make my flight (I have CLEAR so those 15 minutes mean a lot to me as a business traveler). Again, I'd look elsewhere if you value safety, customer service, or need reliable transportation. The bed itself was quite comfortable and the room was clean despite the property being very dated (I am Titanium Elite so if th
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4.3/5
1泊あたり
20,005円
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No.1
3.7/5
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No.2
3.0/5
78件の口コミ
SureStay Plus Hotel by Best Western Sacramento Cal Expo
Pretty nice place especially if you are staying more than one day. It has a full kitchen and all. It is a little different than the normal places I stay. This was more like an apartment complex than a hotel. It does have a bar and restaurant in the lobby of the complex. The food was ok, normal hotel food that the bartender throws in the microwave. I am not sure if the area this is in is the best. Driving around it had some rough areas. The property does have nighttime security. Good place, I would stay again.
I loved this place! A real paddle wheel boat docked in Sacramento, a historic boat that used to travel every day between San Francisco and Sacramento. I was greeted by friendly hotel staff, had a cute small but very clean room. The pub/bar on the top level has great views, fun bartenders, and very good food. I slept soundly.
The staff at this hotel are very friendly and go out of their way to make sure you have what you need to make your stay nice. They also have a security guard at night to ensure guest safety. The only thing I can really say that they can improve on would be that the housekeeping needs a little more time to clean the rooms when the room has been rented out for a good while to someone so more deep cleaning is necessary and I just don't think they have the time to be able to do that. So I suggest bringing some antibacterial wipes. But other than that I definitely recommend this hotel for a short or long-term stay.