Holiday Inn New Orleans West Bank Tower

Really busy part of Nola. Hotel was nice & clean

環境差，房間噪音大

Arrived on New Years Eve after 930pm. No restaurant or bar available. Would not have stayed there if I knew that ahead. Then food area only opens for certain times. Not very festive or accommodating for Holiday Inn. Will not stay at HI again.

Room was very clean and beautiful. I had a top floor king room and it was very nice. Staff was friendly and accommodating. Lots of food and shopping close by. Free parking, easy and convenient. Liked the property a lot!

The check in process was quick and simple. Parking was a bit tight. Cars were parked haphazardly and space was small. Room was spacious but the room was not as clean. We found a dead roach on the floor, large stain on one of the pillows and hair on the shower wall. There was also an odor in the hallway. Overall the staff was nice.

My vehicle was broken into,along with several others. Windows smashed and property stolen. No security cameras or security personnel. Realized afterwards the parking lot is a dumping ground for stolen vehicles. Now I know.

Car club goers were tailgating outside lobby doors, was not family friendly upon our arrival. Front desk staff very professional and helpful. We called twice one night for shower soap replacement . We were promised help, but it never came. Had to call 3rd time the next am, it was replaced promptly.

I loved the property, everyone was nice and friendly. I just wished the duvet and the sheets were a little more clean. I had tons of hair in my bed, but I was able to get replacements.