セリーズ シャトー(Cerise Chatou)

Nous venons toujours dans cet établissement lorsque nous rendons visite à nos amis qui habitent Chatou. C est un bon rapport qualité /prix. Le personnel est très agréable

Très bien

Friendly front desk staff. Room a bit run down but decent value considering the cheap price. Location was ideal for me but may not be for others. Bath tub front panel was completely unacceptable in my room as if bathroom was under renovation. Easily fixable but not my job as a hotel guest, not their handyman. I didn't mention it to hotel as I didn't have time and I had unconventional schedule. I will still come back though.

The room had obviously not been serviced, with dirty towels on the bathroom floor and the bed unmade with old sheets. When I brought this to reception's attention they very quickly sorted the sheets and towels, but left the human hair on the floor. When I then tried to enter the room my key did not work, and all of my luggage was in there , fast forward hour an hour later we got in via an adjoining door ( lock still broken) On returning the following day the man on reception was rude and not very helpful when I asked had the door been fixed .

The staff was useless. They didn’t try to help when needed. For example of ordering a taxi or at least trying to find out the price for me. They told me two different prices depending on who you asked when it comes to late check out.

I really recommand It's a nice place to stay and safe.

Very bad stay, bad breakfast a small as salt was not organized. Also the Water cooker for boiling eggs was not on, so waited for 20 min for a boiled egg. In the morning there was a only cold water availably to shower.

Shower broken telephone broken loo broken Room superheated

Emplacement excellent, à 23 minutes à pied de la gare routière. prix abordable, par contre propreté à améliorer. L'hôtel Cerise porte bien son nom car il y a effectivement des cerisiers tout autour de l'hôtel arrivé au printemps c'est excellent.