サン・マロ Demeure de Corsaire周辺のおすすめホテル・宿

We have stayed in The Nouveau Monde every year since it opened and have always had a wonderful stay. The staff are excellent and cannot do enough for you. The breakfasts offer a very good choice and meals in the restaurant in the evening are excellent. The only comment we would make is that perhaps the towels in the bathroom are rather thin and need replacing. Also larger shower towels would be nice.

Situation pas super, environnement bruyant. La chambre n etait pas tres bien insonorisée et la moquette sur les murs périphériques de la Chambre laissait apparaître des taches et traces. A part cela, la chambre etait très propre, salle d eau également. Le lit etait tres confortable. accueil sympathique et petit déjeuner de très bonne qualité. Le personnel est agréable, c est vraiment le point fort de cet établissement. Le rapport qualité prix est honnête.

I was on a roadtrip with my friend through Normandy, and our final hotel destination was going to be Kyriad Prestige in Saint Malo. We booked via booking.com and arrived early evening. Upon check-in met by kind staff - who mentioned we needed to pay upon check-in for the full stay. We were surprised, as this was not mentioned anywhere in our booking confirmation and we mentioned we would prefer to pay upon check-out. Then the mood of the staff changed and we were told that we had no other option than to pay. We were taken aback by this attitude, but opted to pay. We were tired after a long day behind the wheel. Our double room did have twin beds - but faced a loud street - so we were given a different room upon request. Here the staff was helpful. The new room faced the pool - also meaning it had a terrace straight below the only window with ongoing noise from guests. Most annoying was the air conditioning system which presented itself with a not so nice high pitch all day and night. It was warm those days and we closed the window and relied on the aircon - except - this needed activation by reception staff and could only be set at 22 degrees (not much help if you need cool air). For various reasons, we did not feel comfortable at the Kyriad Prestige and as we had a flexible booking, we opted to check out early and find another hotel. Now the fun began. We checked with staff in the evening to confirm that it was ok to check out the next day without suffering any additional costs. This was confirmed - we just needed to make sure to check out before noon. Next morning we checked out - and had stayed there 1 night (out of a total of 5). We asked to get the other 4 nights refunded, as we had pre-paid. This was a HUGE fuss - and caused a lot of heated debate - as the staff told us this was only possible if we gave them a notice from our banks, stating our account numbers, swift codes etc. This is by the way against the Kyriads own terms and conditions and not in accordance with the EU GDPR rules of data protection. Staff kept ademant that a refund could not be made via our credit cards and that only the supervisor could decide on refunds. Now this was a Sunday, and the supervisor was going to be in on Monday - so we said we would return Monday to speak with her. Until then, we asked for and received confirmation, that the Kyriad would not charge us for more than the 1 night we stayed there. On the Monday morning, checking our credit card accounts, it became obvious that the Kyriad did in fact charge us for the whole 5 nights. We made our way to Kyriad to talk to the supervisor and where fully ”armed” with terms and conditions, regulations and documentation evidence. When we met the supervisor, she greeted us friendly and professionally. She mentioned that she new our case and that we needed a refund for 4 nights. Not a problem and the refund could be made directly to our credit card. The supervisor explained that sometimes the staff woul

非常に注意深く、素晴らしい、そして子供たちのためのボーナス!しかし、私たちは夜にホテルを直接予約するよりも60ユーロ高くなります。

レセプションの若い女性は素敵で親切でした。 場所は素敵なエリア内で素晴らしいです。