Hôtel Koh-I Nor by les Etincelles

I was there in the final week of the season, with the Residence mostly full, the hotel section closed, and minimal staff (Pierre really was our knight in shining armour), but the experience was still excellent. We were looked after extremely well, and the room, facilities, and pastry deliveries were all first class. The only small down side was the children dive-bombing in the pool. Still highly recommended!

** Relaxing ** Staff very helpful ** excellent facilities ** simple exit to ski area We used the Spa for relaxing massage. Leah was such a professional host and I felt great after her massage. I will be returning to this hotel for sure. 5* hotel and gave a 5* service. One area that could be better was the menu in the main restaurant. I suggest offering some classic dishes for dinner. Also a good idea to have salt and pepper on the tables instead of having to keep asking for them. This wouldn't stop me returning. Beautiful hotel and staff.

Excellent hotel. Rooms were clean, spacious and with great views. Reception staff were incredibly helpful before and during our stay - sorting out everything from ski lessons, passes, restaurant reservations etc. Good quality ski equipment from an on-site ski shop with super helpful staff working there.

Nice hotel good potential. Ski shop great and shuttle drivers great. Rooms don’t get “cleaned” and sheets and towels not changed unless ask. Staff not helpful and spa is extremely poor. No staff no towels, not open on time. Asked front desk for help many occasions and got nothing. Live music once in a blue moon so don’t be deceived. Bar staff efficient. Outside balcony and no atmosphere or music. All staff do all jobs not really sure who’s incharge here. Ski in ski out very narrow in and out. Wouldn’t stay here again.

Very good stay. Loved the ski in/out direct from the ski room with a very helpful ski shop staff. The room was a great size and fabulous views with afternoon balcony sun. The pool and sauna are a bit tired. And so were a few other common parts and the breakfast was more 4 star than 5s. But overall very good. And thanks to the General Manager who was always very welcoming

Over priced and over ranked The staff r nice but in the area the service is zero, so for them it s good. Very far from main, not convenient, stuff doesnt clean good. U can rate it 3.5 not even 4. Price is sooooooo high for such a hotel, nice building yes but the service is not 5 stars at all.

Most of the staff was great, helpfull and nice. A few were not, almost rude. The facility is great, comfortable, clean. Does it justify the cost. No! We booked very late, so didn't have a choice, but if you book early enough I don't think this is hotel is worth the cost

The staff were amazing and did their best to make our trip a wonderful one. They accommodated all of our requests always with a smile. The facility is absolutely amazing, you can see that they thought about everything.

Beautiful hotel in amazing location. Good fantastic, spa was lovely and the staff are very attentive and helpful