Ranking this hotel at 5 stars only, everything from the beginning to the end was just perfect, but the most amazing here is their staff, I haven’t seen that guest trea**ent anywhere I’ve ever been visiting. Service is 11 out of 10, and maybe rooms are not the fanciest on the market, but their price is adjusted accordingly, so you get the best for what you pay. I’ve even asked their staff names, so I can be more appreciative to them, so now I know all of them and they know me by my name even if I stay there once a year:) special gratitude I want to express towards their team leader Varvara, who is highly skilled professional that is very rare on the market nowadays, she solved so many of my problems, even helped me with my personal problems by giving advice where to go and what to by for my friends birthday, she helped me to order flowers for my friends and you will never get that kind of serve in any 4 stars hotel, anywhere in the world. So now, no other hotels exist for me in Saint Petersburg. Thank you guys.
自動翻訳