アレーナス デ ソン ボウ(Arenas de Son Bou)

I stayed 7 days at Arenas de Son Bou and my experience was amazing! All the staffs were very polite ✅ My room was well cleaned ✅ The food (breakfast, lunch and dinner) was delicious ✅ I strongly recommend this place 👏🏻

Had a fabulous stay, well looked after by all the hotel team, particularly Jose, Julia, Alexander Mario and Alina, they made our stay amazing! The restaurant team were brilliant, friendly and smiling even when extremely busy with a room full of diners - only difficult thing was signs describing the food were in Spanish and Italian, unless you have some basics you may need to ask. The food at every meal was delicious with a different cuisine on offer at each evening meal. This hotel has a strong connection with Italy holiday makers, and the animations team are geared towards them, but the animations team are friendly and fun with all guests that want to join in regardless if you can speak Italian or not. Our evenings were spent chilling at the bar, on the balcony, watching the magnificent sunsets on the horizon! But if you want something a bit more lively in the evening, their are restaurants and bars a short walk away.

ALL INCLUSIVE FARLOCCO ! Farebbero più bella figura a chiamarlo hotel a pensione completa..perché di fatto di questo si parla! Al termine del nostro soggiorno con Alpitour in questo villaggio, amareggiati, possiamo dire che non vale assolutamente i soldi spesi ! All’arrivo l’impressione sembra buona (si viene accolti con un drink di benvenuto, consegna delle Chiavi ecc). La struttura nonostante sia datata è ben tenuta ! Ma questo entusiasmo viene subito frenato quando si scopre che per raggiungere la camera con un passeggino bisogna fare il giro dell’oca e passare nelle aree dedicate ai servizi di pulizia ecc… INCONCEPIBILE PER UN VILLAGGIO CHE DOVREBBE ESSERE ADATTO A FAMIGLIE! L’alternativa è farsi 3 piani di scale con passeggino in mano! altra nota negativa il buffet, sempre ripetitivo (spazia tra cotolette patatine fritte e pizza …), abbondante si, ma di scarsa qualità! Abbiamo mangiato x una settimana roba fritta (mai mangiato così tanto fritto in vita mia.. tutta roba surgelata e fritto immaginabile), BUFFET INESISTENTE PER BIMBI PICCOLI (da un villaggio a 4 stelle mi aspetto almeno uno yogurt confezionato la mattina per i bimbi) spesso ci siamo trovati a far mangiare pasta in bianco alla bambina perchè non c’era nulla che potesse mangiare….ah e non dimentichiamo che non si possono rimpire bottigliette d’acqua da portare in camera per la notte per i bimbi …(all inclusive ??) Per non parlare dei seggioloni.. 2 in tutto il ristorante… VILLAGGIO ADATTO ALLE FAMIGLIE MI DICONO .. Passiamo poi alla pulizia delle camere, mediocre! INCONCEPIBILE IL CAMBIO ASCIUGAMANI OGNI 3 giorni (4 stelle dove ?!?) stesso discorso vale per le lenzuola.. AH NO QUELLE LE CAMBIANO OGNI 4 giorni…. Due giorni prima della fine della vacanza… Se si voglio degli asciugamani pulito bisogna pagare 1€ ad asciugamano (in base a cosa questo resort che non è un resort si definisce 4 stelle all inclusive? ) L’unica nota positiva è la spiaggia meravigliosa di Son bou raggiungibile con il servizio navetta offerto dall’albergo che tutto sommato funziona se non fosse che la domenica non è attivo..l’alternativa è farsi 30 min a piedi sotto il sole con i bambini..arrivati alla spiaggia si possono prendere ombrellone e lettini per 20€ al giorno! (Non sono gestiti dalla struttura) l’alternativa è noleggiare al costo di circa 1€ al giorno un ombrellone in albergo (sempre all inclusive mi dicono…) e andare nella spiaggia libera .. Personale gentile, animatori alle prime armi.. INSOMMA SCONSIGLIATISSIMO! Non mi aspettavo un “ villaggio” del genere da Alpitour DELUSIONE

lovely hotel. recommend 1000000/10 staff are lovely and friendly. food has lots of selection and fruits and nice and fresh. everyone has a smile on their faces. hotel is beautiful and pool isn’t even freezing cold. it is spotlessly clean. definitely will be coming back.

Just returned from ten nights all inclusive at this hotel where my review will contain positive and negative comments Positives…This place is spotless the staff work really hard and our room was cleaned daily although we did have to remind them after 4 days to change our towels . Alexandro behind the pool bar was the best along with Julia in the main bar who worked tirelessly to keep your glass topped up .Jose in reception is the man to speak to about anything simple reason his English is excellent and will try his upmost to sort any problem you have to make your stay comfortable . Our room 318 was a suite first floor lots of room with a lounge where our 15 year old son slept this contained a balcony although our balcony was situated right by the main stairs leading to the main bar and reception so our privacy was limited mainly in the evening due to volume of people . Bathroom was large with a nice walk-in shower .Air con worked but not the best . Shuttle bus to the beach was great as it was a 15 min stroll and a god send as very hot but beware when queuing the Italians will push in front of you to get on the bus departure end at the beach very rude .Driver miserable could smile once in a while !!! Food was excellent and our son is fussy but found something to eat daily although beware again as us English will wait in a line where others will push in front of you Negatives The hotel is geared up for Italians I would say 90% here were …we were the only English and felt isolated although we did meet a lovely English couple three days before we left so enjoyed a conversation and a drink .I’m really amazed why English companies would advertise this hotel as clearly not for English . Animation was completely rubbish we were asked once during our ten day stay if we would like to play a game of bowls unfortunately we declined because of the heat so they did not speak or even attempt to include us again . Evening entertainment non existent again run by the youth of the animation team which was a kids disco for two hours every night doing the same routine and yes in Italian this needs addressing as the town is nearly 15 min walk away come on 4 star you should be laying on adult entertainment .. Summing up unfortunately we won’t be returning to this hotel it’s a shame as it could be a great holiday in different circumstances change .

Just returned from a 4 night break at this hotel with friends (group of 3 ladies). This review is going to be very honest, with the good and the bad. We arrived at midday but were told we could not check in until 2pm, so we had to wait around for a couple of hours. However, we could use our all inclusive bands and go into lunch. The all inclusive is not so all inclusive, you pay for cocktails and very limited variety of drinks on offer. The only bar open during the day (apart from lunchtime) is the pool bar, where you will find Mario who was so friendly and helpful. However the pool bar snacks are a bit of a let down. There is only a small selection of patries and fruit, then pizza at 4pm.. If you're used to burgers, chips and icecreams during the day, then this is not the hotel for you. The food was very similar every day, although there was supposed to be a theme, the only night there was different food on offer was Mexican night. However the food was good and i always found something to eat. The reception bar is open for an hour during the day, and then opens again at 7pm. However it gets busy with only Julia running this. Julia was also lovely and friendly. In my opinion, this hotel is not for English tourists, it is far more catered for the Italians and we felt very isolated being the only English tourists, other than 2 x 2 girls, who felt the same as we did. We found some of the other tourists very rude and brash, which made us feel uncomfortable, so we went to the beach most days. The hotel provides a free shuttle bus, which was a god send. The beach is in walking distance but it was too hot too walk. The reception staff were very helpful and kind, especially Sonia, who guided us a lot. Unfortunaltey, the put me up sofa bed was broken in our room, we reported it and they just gave us a second mattress. However this did not solve the problem as it was the frame itself that was unstable, so my friends slept on the two mattress on the floor for the last two nights. Our sheets were not changed in the 4 nights we stayed, but we did get clean towels when we asked on the third day. The hotel is generally very clean with lots of staff onsite. The surrounding area is lovely and we had a sea view from our room, but the hotel is a good 15 mintus walk to any shops, which are by the beach. The beach in Son Bou is beautiful and you can hire loungers for 10 euros a day. We went to Mahon for a day by bus and enjoyed the market, shops and harbour. not sure if the market is everyday but we went on a Tuesday. The stalls were very similar but it was a nice change from the beach. There is not evening entertainment at the hotel, other than the kids bit, so evenings were a bit on the boring side for adults, sorry to say. On the last day we had to check out at 12pm, but our taxi wasn't picking us up until 5pm. At first we were told that we could only stay in the reception area and leave our bags in the baggage cupboard and that our all inclusive ended at 12 no

Whilst only at the resort for the day the animation team did everything they could to include us in the days activities- highly recommend! Facilities were all very good and clean and the pool was very enjoyable

Everything was perfect. The animation was perfect too. Animators were very kindly with us. They spoke every time at day, at the dinner. They were friendly for every people at the hotel. Gratefull for everyone for this fantastic holidays. Thank you for All.

We’ve just spent 5 nights at this hotel and it was truly a lovely holiday. We did have some reservations as the reviews stated this hotel was mainly aimed at Italians and that no one would be able to assist us should we need any help. True, the majority of the guests were Italian and a lot of the staff could not speak English, however this wasn’t a major issue. We were able to get by. Positives of the hotel: The size of the room- very spacious Cleanliness - very good. Although the drain in the shower seemed to be blocked and took ages for the water to clear as well as the sink. Very nice pool and enough sun beds for all guests. The entertainment team- All of them were fantastic! Special thanks to Mario, Giorgia, Lele, Gabri and especially Maila who went out of her way to speak in English, although they were all very welcoming and included us in all poolside activities. The food- The breakfast was the same every day but there was a lot of choice so it didn’t get boring. Lunch and dinner was always nice and always something for everyone. Freshly made pasta was a highlight! Negatives: The drinks from the bar in the reception area seemed to taste watered down or flat. It was difficult to order certain items from the bar due to problems with communication from the bar staff. Air conditioning in the room was very weak. It was so hot and the AC didn’t seem to be pumping out much cool air. Drinking water was available in the restaurant but you were not allowed to fill up bottles. Nor was bottled water included in the all inclusive package- you have to purchase it either from the bar or go to a supermarket to buy it, which doesn’t make sense. Why is it not included? We were told that the water provided in the restaurant had certain minerals in it which if bottled would taste bitter. That’s fine but surely the hotel can provide bottled water included in the price?? Overall we had a lovely time and would definitely come back.