ACホテル・エスカス(AC Hotel San Jose Escazu)

酒店不錯，各方面設施都較好，中規中矩的哪種好，但是沒什麼特點，價格算是比較貴，哥斯達黎加似乎物價都偏貴。

酒店真不錯，乾淨，電視可以聯網，打掃衞生很乾凈，酒店位於高檔社區，樓下很多餐廳

It has an underground entrance and I never found an Uber driver who could meet you there. I use a lot of Uber’s to get around in San Jose and this was ver inconvenient. For this reason I would not stay there again.

Good hotel, esp for a short stay imo. The lack of drawers to unpack would make a long stay inconvenient for me. I wasn’t a fan of the frosted glass slide door for the bathroom either. You can hear everything! The hotel is close to some great restaurants, shopping, and convenient stores, and has a welcoming and helpful staff. Although I couldn’t finish, my Spanish casserole was really good. Also I didn’t have time to experience the Brunch or dinner at the restaurants, but I could tell from the ambiance it was worth a try.

This is a great property in a gorgeous area. The staff was incredibly helpful and friendly. I immediately wanted to extend my stay. Room was perfect and comfortable.

Pros The AC Hotel is absolutely beautiful! It has a modern decor and a sophisticated atmosphere. You get the wow factor the second the elevators open and you see the stunning lobby. The staff were extremely helpful and courteous. Getting to your room is a bit tricky and so one of the front desk personnel actually showed me to the elevators so that I wouldn't get lost. The rooms are thoughtfully appointed. The use the same electrical outlets as in the US and they had plenty of them throughout the room to charge multiple devices. They even had the USB ports in the walls. There's a coffee maker, iron and ironing board and refillable shampoo, body wash and conditioner bottles attached to the shower wall. I really liked this because I didn't have to use my own. And they are eco-friendly as I do not like using harsh chemicals on my skin. Cons They didn't acknowledge my birthday. I don't typically expect hotels to do this, but it certainly is thoughtful when they do. It shows you that they are paying attention to details. Now, I believe my front desk assistant was newer and so I won't hold this against the hotel, but it may be worth instituting something within your system that will tell the front desk staff to acknowledge a guest's birthday. Just a suggestion. I've always appreciated when other hotels acknowledge this. Also, breakfast isn't included. The buffet is $22 but you do have an a la carte option which can be half the cost, depending on what you order.

Wonderful property, the only comment would be on the Strong fragrance they diffuse throughout the lobby area. The rooms are fresh and fragrance free!

Absolutely wonderful in all aspects. Central to anything in San Jose - Escazu, Santa Ana and downtown. Staff was 5 star. Highly recommended for sure.

We bookd for 3 nights and unfortunately I had a severe medical condition with my heart and checked out after one night. It turns out left for Miami for heart surgery that same day. ********** contacted the hotel for assistance and where rejected. I wrote to the hotel and they said that it was ********* that rejected the request which was not true . Irene Peters was not only not helpful, she was not sympathetic, blamed others such as **********. Do not stay here. BTW the dinner that night was terrible