慌しい一日の終わりには、The Westford Hotel and Suitesでおくつろぎください。The Westford Hotel and Suitesは、ヨハネスブルグの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はEllis Park Train Railway Stationから14km、ヨハネスブルググランドセントラル空港から20kmと、立地に優れています。サントンからわずか数分、お気軽に市内観光にお出かけいただけます。付近には、Grayston SquareやSter-Kinekor Sandton、Planet Fitness Signature - Sandton The Marcなど、ヨハネスブルグの多くの観光名所があります。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。
旅先の様々な魅力を発見したいお客様に、ダビンチ スイーツは最適です。ダビンチ スイーツは、ヨハネスブルグでも指折りの素晴らしい宿泊施設の内の一つです。当施設はEllis Park Train Railway Stationから15km、ヨハネスブルググランドセントラル空港から20kmと、立地に優れています。サントンからわずか数分、お気軽に市内観光にお出かけいただけます。付近のエリアは、Sandton Central Shul - Chabad's Goodness & Kindness Centreやサントン図書館、Investec Johannesburgなど、観光名所が豊富なことで有名です。館内の様々な施設で、有意義にお過ごしいただけます。ヨハネスブルグの当施設のお客様は、駐車場をご利用いただけます。
2024.09.16
Great reception from the team.Clean Gym.very tasty and fresh breakfast from the hotel. Not forgetting the juiciest Oxtail Meal ever. Very comfortable and most fluffiest pillows ever. Therapeutic and very satisfying Services from the staff.
During our recent stay at the hotel, my expectations were unfortunately not met, largely due to what I found to be significant oversights and, at times, concerning behavior from some members of the hotel staff. As someone who has had the privilege of traveling to over 76 countries and has been a guest at numerous top-tier hotels worldwide, I believe I have a comprehensive understanding of the standards that one should anticipate from establishments that pride themselves on excellence in hospitality. The experiences that stood out during my stay were not in line with these standards. From the onset, the reception was less than warm. While I understand that everyone can have an off day, in the hospitality industry, it's paramount to ensure that guests feel welcomed and valued. Regrettably, this was not the impression I received. Further, there were several operational glitches that marred the experience. For instance, our room service orders were either delayed significantly or mixed up on more than one occasion. Additionally, basic amenities that one would expect to be replenished daily, such as toiletries and towels, were often overlooked. These might seem like minor issues in isolation, but when combined, they paint a picture of a system that is not functioning as seamlessly as it should be. Moreover, during our interactions with the hotel staff, there were instances where their behavior left a lot to be desired. Professionalism, in my opinion, extends beyond just performing one's job duties—it encompasses how one communicates, addresses concerns, and ensures that guests are having the best possible experience. On several occasions, when we raised concerns or made requests, the responses we received were either dismissive or lacked the necessary urgency. This was not only surprising but also disheartening, considering the reputation of the hotel. Furthermore, the general ambiance of the hotel did not resonate with the relaxing and refreshing experience one would expect. Whether it was the noise levels in the common areas, the upkeep of the facilities, or the lack of attention to detail in areas such as dining or leisure activities, the overall feel was that of a place that was not operating at its peak potential. Now, I do not write this review with the intention to disparage but to provide feedback that could be constructive. The foundation of the hospitality industry is built on the experiences and feedback of its patrons. While the physical aesthetics of a hotel play a role in its appeal, it's the intangibles—like service quality, staff behavior, and operational efficiency—that truly define a guest's stay. Given my extensive travels and experiences, I found the current state of affairs at this hotel to be notably different from the premier service I've grown accustomed to at other renowned establishments. I believe that potential guests should be aware of these issues, as they could impact the quality of their stay. Moreover, I sincerel
旅先の様々な魅力を発見したいお客様に、ザ レオナルドは最適です。ザ レオナルドは、ビジネスでもレジャーでも、サントンでの快適な滞在をご提供いたします。当施設からEllis Park Train Railway Stationまで約14km、ヨハネスブルググランドセントラル空港まで約20km、移動に便利です。サントンが徒歩圏内にあり、市内観光に非常に便利です。付近には、サントン・コンベンション・センターやInvestec Johannesburg、サントン・セントラル・パークなど、サントンの多くの観光名所があります。館内の様々な施設で、有意義にお過ごしいただけます。
DDaddyHarris2024.07.25
The Leonardo In a class of its own .. We spent four nights at The Leonardo in a two bedroom grand suite. We were pleasantly surprised on arrival to be greeted by warm friendly staff and a beautiful reception area and lounge. The art work throughout the property is stunning and adds to the general feeling of being in a high end establishment. There was initially some mix up with our booking but Penelope was very helpful and made sure that we were able to check in without any delay. After our Moet&Chandon welcome drink we were taken to our well appointed suite which had everything we needed to make our stay comfortable. The Al La Carte breakfast was very high quality (although slow to arrive at times) and had enough choice for everyone. Presentation was top notch and we left the hotel each morning feeling very satisfied and ready for the days adventures. Overall, this is a gorgeous hotel in an excellent location. It is made even more homely by the attentiveness of the staff who are alway on hand to make sure that no needs go unmet. Special shout out to Penelope, Bobo ( aka The President) Paulina, Tshepo & Ray (Security Door Man Extraordinaire) !! Great team !
Always a pleasure staying here
Great hotel with excellent customer service
Perfect to catch a Gautrain that’s a stone throw away
Great buffet breakfasts and space for meeting
Love the gym
Two steps to Sandton City shopping centre.
Rooms are great
Single or couple travelers - greatly recommend for them
Cheers to all the stuff working there
Retuning always
TTrapped in travelこれはMaslowホテルに滞在するのは2回目で、スタッフから受け取ったサービスに再び非常に満足しており、今回部屋からの眺めに非常に感銘を受けました。ヨハネスブルグに飛ぶとき、それは間違いなく定期的に停車するでしょう。
ホテルの中心は、必要なものがすべて徒歩圏内にあり、南アフリカに慣れていない人にとって非常に安全であるため、他の国から飛ぶ人にとって完璧な中継ぎです。
ゲゲストIf there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton
DDeborah-AnneI have stayed at the Quatermain before, and I am happy to say that the whole experience was once again just lovely! I had arrived VERY early on my check-in day and the staff made sure that I had a room well before the scheduled check-in time AND they upgraded me too!
The staff at the hotel are friendly, helpful and all round just a delight!! Even with the ongoing challenges that loadshedding (scheduled power outtages) brings to the smooth operation of any business.
The gardens are immaculate and tranquil, and it is unbelievable to think you are in the middle of everything with the peace and quiet that pervades.
The little bistro / restaurant's menu is thankfully limited, as it means that the quality can be assured and anything that is made tastes deliciously homemade. The evening buffet is very good value for money!
Just a small note that due to loadshedding, sometimes the email/booking system gives some issues - so don't forget to just follow up once booked :)
SSego Innocent MokgothuAlways a pleasure staying here
Great hotel with excellent customer service
Perfect to catch a Gautrain that’s a stone throw away
Great buffet breakfasts and space for meeting
Love the gym
Two steps to Sandton City shopping centre.
Rooms are great
Single or couple travelers - greatly recommend for them
Cheers to all the stuff working there
Retuning always
ゲゲストWell appointed accommodation, very friendly staff. But aircon didn’t work intermittently after the loadshedding , no in-room phone to contact the front desk, no room service, TV didn’t work but the hotel did fix it, no other food available except frozen pizza, the WiFi was good, but no WiFi during the daily load-shedding.
It was a great stay. The staff are extremely friendly and helpful. They go the extra mile to ensure you have a pleasant and comfortable stay. The rooms were very clean and had everything required. The only things not provided were hairdryers and iron, the staff mentioned that those had been stolen in the past and its understandable that they no longer provide those. It was better than the pictures provided online. We stayed in the 3 bedroom which was 2 apartments with interleaving doors. They were very spacious. The rooms and bathrooms appear very luxurious however there are small updates that could really elevate the anesthetic such as the taps were lose on the sinks, areas of paint chipping off walls in the bathrooms, the sofa was a bit old and not very comfortable and the kitchen cupboard doors needed refurbishing. Otherwise excellent stay. I need to especially mention the lady working at the front desk who was extremely helpful in organizing a shuttle for us to the airport.