Santa Cristina D＇AroのCastell Soliusホテル

This is the second time we’ve stayed at Mas Tapiolas, and will almost certainly go again. There are many things about it that are very good, but some things which, if addressed, would make it excellent. The rooms are lovely, with a fabulous view - if you pay a little extra for one at the back overlooking the hills - and are comfortably furnished. The pillows are not good, though I am sure the hotel will provide different ones if you ask. The major drawback with the rooms is the lack of sound insulation which can be a serious problem if neighbouring guests are not considerate. Our first night’s sleep was non-existent - doors slamming; children running down corridors and then parents shouting at them; and some particularly hard-of-hearing guests who probably didn’t realise that the entire hotel could have heard their TV. The second night, by comparison, was blissful. No one in adjoining rooms or, at least, not noisy. The breakfast was outstanding on both mornings. Lots of choice; freshly prepared and good quality. Likewise, dinner was absolutely outstanding - we had the Châteaubriand which was melt in the mouth tender - but I simply don’t understand why the hotel doesn’t offer a much more reasonably priced alternative, especially at lunch time. I am sure more people would eat more regularly if they did. In this regard, nothing has changed since our previous visit when the menu did not change from one day to the next, so if you are staying for more than a few nights it would get pretty frustrating. The staff are generally very kind and helpful, though, as someone who stays in different hotels virtually every week, I can assure you that they have some of the noisiest cleaners ever …and there rarely seems to be a time when you don’t have to negotiate a cleaning trolley in the corridor. One of the best features of the hotel remains the spa. The facilities are good; the staff are delightful; and my wife assures me that Vanessa does one of the best facial massages that she has had anywhere. Mas Tapiolas is certainly worth a visit, especially during quiet weeks.

中心部にある美しいモダンなホテル(決して知ることはありませんが、騒音はありません)。プールエリアは素敵で、手入れが行き届いていて、とても寒かったです。私たち全員が素敵なスタッフ、特にレセプションの2人の若い男性(名前がわかりませんでした)は、エアコンに問題があったときに本当に役に立ちました。豊富な選択肢で素敵な朝食。プールを見下ろす部屋、それだけの価値があります。ビーチまで5分、ショップ(観光客向けではなく)やレストラン、バーでいっぱいのメインストリートの始まりまで1分。部屋はモダンできれいでした。一瞬でこのホテルをお勧めします、滞在するのに最適な場所とスタッフはそれへのクレジットです。

美しい場所、最高の観光客、素敵な部屋、完璧なディテール、すべての改革は完璧ではありません、ホテルは一般的に美しく、装飾は素晴らしいです、たくさんの朝食、小さいが機能的なので、すべてが大丈夫です。ありがとう。

We just got back from a multi-day family stay at this hotel. We had been on holidays in this area previously but this was our first time at S'Agaro Hotel. The hotel's location is amazing as it's just a few metres away from a lovely beach. The hotel and facilities are nice, clean and very well presented. The staff were all very polite and kind. The breakfast was good quality although a bit repetitive. The price for our say was substantially higher than other similar 4 star hotels in the same area. One good thing was that their rate was cancellable which is why we booked it in the end. If some of the other 4 star hotels in the area had offered cancellable rates, we would have probably gone for a slightly cheaper option than this hotel. The rooms a bit smaller than we hoped for but were adequate and clean. One of the big negatives is about the swimming pool. Although there's a large board stating what is and isn't allowed, this is not monitored by hotel staff and most of the rules are disregarded by guests. For example, eating and drinking in the sunlounges or keeping their dogs with them. More worryingly, plenty of people vaped and smoked in the sunlounges and not just tobacco, judging by the smell, stronger stuff too, which for a family hotel I found very poor. Although access to the hotel's area by car is heavily policed by security guards, accessing the hotel's pool on foot is not controlled at all so we regularly so random people walking in, swimming in the pool and then just leaving the premises without anyone challenging them. This was the case with both a group of local young back-packers and also a group of noisy French guys. None of them disturbed us directly, but I thought it was a bit off putting. In the age of social media, I assume people tell each other that this pool is widely open to anyone and people just use it without being guests at the hotel. We were travelling with children and all this made use feel a bit uneasy in the pool area. The gym is basic and limited in terms of equipment, specially weights. Another negative is with regards to food and drink in the room. We all know that anything from inside the mini-bar is chargeable. However, this is the first hotel I see where they place items like coffee capsules in a table in your room and then charges you for consuming them, at the end of your stay. Finally, I understand the hotel is dog friendly and guests are allowed them in their rooms, however, I wasn't happy to regularly see people taking their dogs to the swimming pool area (not in the water though) and also have them in the outdoor restaurant during breakfast time. In summary, nice hotel in great location, a bit overpriced and needs stronger pool access control policies.

We loved the charm of this hotel in a perfect location just steps from the beach. The staff were amazing and went out of their way to make sure we had everything we needed. The cleanliness was irreproachable. The rooms are small but very comfortable. The restaurant offered a large and varied buffet which changed every day. The swimming pool is lovely but not child friendly as there is no shallow end. A car is a necessity to visit the surrounding areas. If I must say something negative then it would be the absence of a coffee machine in the room. A full length mirror would be welcome and a shelf under the bathroom basin is a necessity. Make sure to request a side sea facing room as there is a construction site just in front of the hotel and the view must surely be spoilt by this. Highly recommend. We will be returning.

これはエルケホテルでの3回目の滞在で、多くのホテルに滞在しているため、通常レビューを書くことはありませんが、このホテルは宝石です。 5つ星に値する4つ星ホテルの非常に良い例です。プライバシーと友好的で誠実なサービスのバランスが取れています。特にユージェニアは、私たちが来るたびに素晴らしかったです。彼女は楽しく、親切で、仕事が上手です。また、レセプションチームの残りの部分と朝食マネージャーの女性にも大きな叫び声が上がりました。彼女は私たちが好きなものを思い出し、毎朝新鮮な目玉焼きを完璧に調理したことを確認しました。場所と部屋はきれいで清潔で、歓迎的で、素敵で新しくて暖かいです。部屋は広として快適です。クリスマスの数日後に閉店していたので、サンフェリウでの滞在の最後の夜にホテルを変更しなければならなかったにもかかわらず、スタッフは休暇中に家族と過ごすことができました。経営陣がスタッフに感謝していることを示すので、私たちはそれを尊重します。素晴らしい滞在をありがとうございました。ああ、スパは素晴らしいです-新しく、とても清潔で歓迎しています。

ホテルはとても素敵で、きれいで、素敵なプールとスタッフはとても親切でフレンドリーで、素敵な場所にある素敵なホテルです。朝食は選択肢が豊富で、良い基準があります。敷地とホテル全体がとても手入れが行き届いています。一晩だけ滞在しましたが、長期滞在のために再びホテルを使用することを嬉しく思います。