Four Points by Sheraton Santa Cruz Scotts Valley

酒店很好，衞生間很大。還有地下停車場。值得推薦。

Booked another room for friends! It got slightly cheaper when we booked later interestingly! Wonderful location and they helped us get a side by side room despite two separate bookings

酒店座落在一個山谷裏，房間外面有一條小溪，陽台的門打開，小溪流水潺潺（這個聲音太治癒了），房間超級大，兩張1.35的床，空氣中的氧離子濃度很高的感覺，唯一的遺憾就是在洗澡的時候停水了

Great stay. Close to ocean line and visited interesting flea market.

We liked this place the first time we stayed here when we were located on the 2nd floor. However, this time we were put on the first floor in an odd room. The ceilings were super high which made it hard to heat the room. The bathroom door was a sliding barn door that was finicky and no door on the shower. The bartender was also not welcoming. $18 for 2 beers

Loved our stay. Staff is remarkable. Special shout out to Lisa, normally a server pitching in as our bartender this evening. For a novice she did a great job!

Four Points is a nice place. Rooms are spacious & clean. However, the walls are super thin and noise can be heard from other rooms, hallways, bathroom, and outside! Bring earplugs! The beds were comfortable, and check in staff were cordial enough. Their morning coffee station was out of hot chocolate two of the three mornings (during Chris**as stay).

When we arrived, the bathroom was not totally clean. There was hair on the floor and it smelled very badly like someone had just used the toilet. It was bizarre. Your supposedly freshly cleaned hotel room should not smell like someone just used the bathroom. It was overpowering! Room was not thoroughly vacuumed - there were Bobbi pins on the carpet. In the morning, our in room coffee maker was broken. It was missing the part to put the coffee in and the lobby was out of coffee. We did eventually get coffee in the lobby but had to wait for a while. Additionally the parking was full when we came back that evening and we were told by the front desk that they had run out of the overfly parking permits so he hand wrote us one which worked but I was really worried that we were going to get towed. All in all, it’s a nice hotel but it seems like they were VERY short staffed and unable to provide a decent level of service as a result.

The room was very clean and bed was comfortable Service was very friendly The shower was out of conditioner and the walls were very thin Unfortunately I could hear the conversations next door and then snoring Because of this, I most likely wouldn’t book again