A shower is not simply a shower for me. A shower is a way of acclimating myself to the lucidity required to engage in everyday life. It is a way to mentally and physically prepare myself for whatever may lie ahead for me for the day. It's a routine that borders on a spiritual ritual to allow myself to function in the world at my maximum potential.
I am not exaggerating, then, when I say my shower at The Inn and Spa at Loretto was one of the most uncomfortable experiences in my life.
I awoke early in the morning in eager anticipation to enjoy everything Santa Fe has to offer, and as I watched the sun rise over the Sangre de Christo Mountains, marveling at the beauty of the New Mexico sunrise. All that was left for me was to take my shower and prepare for the day. Nothing could have prepared me for what happened next.
I stepped into the bathroom and made my way over to the shower, and turned the knob as I always would to roughly halfway to initiate the process. As I anxiously waited to begin my shower routine, the bathroom quickly filled with steam. After the cool morning air this felt nice at first, but of course I didn't want to scald myself! I turned the faucet back towards the cool side as I stepped into the shower, expecting that I understood where I would reach a ”warm” temperature. Within seconds I was blasted with ice cold water as if straight from a glacier. Pain shot up my spine to my neck as the icy water rained upon me, and I reflexively turned the knob back towards the hot side, thinking I surely had found the ”happy medium”. Within moments I was engulfed in red hot water that felt as if it had just been boiled in a tea pot across my face and neck, stunning me yet again. Frustrated, I moved the shower head directly to the floor, spraying my feet with the same steaming water. I then carefully moved the faucet, one centimeter at a time towards the cold side, gauging the point at which the water would begin to cool. Amazingly, there was no change. After 10 or so careful movements of the knob, the water began to cool, to my great relief. However, within moments the ice cold water returned, once again sending shivers up my spine. After more experimentation and constant discomfort, it became clear that there were only two options for this shower: burning hot or ice cold. The rest of my shower was spent doing a horrible dance of moving between excessively hot and cold water, moving my body out of the water frequently to minimize the pain. I ultimately managed to do the bare minimum necessary to get myself clean, with the chance of a relaxing and revitalizing experience clearly being out of the question.
This is not how I would want anyone to start their day, and I feel this should be unacceptable for a hotel with the stature and reputation of The Inn and Spa at Loretto. While the rest of my experience there was quite nice, this shower left me with an awful feeling for much of my day. I hope they are able to ensure that future guests do not have to go through an experience like this.
This is the greatest bargain in Santa Fe. If you want a large clean room with a friendly staff with a perfect location this it your hotel. It also was reasonably priced which is unusual for Santa Fe. Two complaints. The resveration staff is difficult and no pen and paper in the room.
Although being old it has been reasonably updated.
There isn't much near to the hotel, but it's easy access to a main avenue.
When I checked in I was rushed through the process like if there was lots of people behind me... but no just me so I'm not sure why the front desk was in such a hurry. Also I wanted to use the safe at the front desk but they didn't have the 2nd key so the put my valuables in the managers office, so not quite the same as next day it was a bit hectic as the staff was figuring where were my valuables. In the end all worked out.
An older property but one of the best options on Cerrillos. The location is ideally located at the end of airport road making getting to and from the airport a breeze. The rooms are large and comfortable. Every room has a balcony which is a nice touch. The only downside is they only have one, very slow elevator for the whole hotel. After having not so great experiences at the Fairfield and Courtyard down the road, this property will definitely be at the top of my list when needing to stay in Cerrillos in the future.
My husband and I went to Santa Fe with adult family members, and we stayed at the Pecos Trail Inn. It was a great choice! Each of our rooms were decorated differently and with a comforting feel. There are no words for the beds except, fantastic! I've never slept so well in a hotel. The outdoor pool is a beautiful throwback from the 50's (renovated). The Inn is located just outside the plaza area which is much quieter than in town. There is a restaurant on the premises which was very good and many others nearby that we liked, (Harry's Roadhouse was great). Leah and Adam, the proprietors are two of the nicest young people that you could meet. They pay attention to their patrons, waving and smiling as they go about the property. I would recommend this quaint Inn to anyone visiting Santa Fe.
JJoe MWhat a charming place -- the interior architecture completely captures the spirit of the Pueblo Style. We arrived in the evening and saw the hotel's entry beautifully lit, the lobby ambience gleaming, and in the lobby-lounge we heard the mystical sounds of an indigenous flute player!! We were in Santa Fe for Indian Market. Each morning we'd take their shuttle to the plaza -- awesome drivers, great humor, and we met new friends too. At days end, my wife and I relaxed by having a late dinner in their indoor-outdoor restaurant. The cuisine was delicious, and the drinks had great spirit. Our suite was very cute (my wife's term) and accommodating for having breakfast each morning -- I had their omelet three days in a row and on the last day pancakes. Rest assured, we are going back to Hotel Santa Fe!!
The hotel was great, not the newest but it was clean. Staff was friendly. The beds were super comfy. We always bring our own pillows because some places they are hard. These pillows were so comfy we left ours in the car. Just like home. The frig froze a couple things but really minor cheese can freeze and you can still eat it! Everything was clean and fresh. Coffeemaker in room was k-cup style and the brand was so good. The microwave was great too. The air was working great too. The hot breakfast was great a lot of choices but no regular plain oatmeal only sugar filled packages but no complaints really so much to choose from. The pool is inside it was too cold to get in and my husband got in but out quick. I thought it was suppose to be heated? Hot tub was clean to but no jets which is sorta useless just like taking a hot bath in your swim suit. I have really one concern. There is a lot of unhoused folks in the area. Some were in the bushes in front of the patio passed out. And they are in the medians which is dangerous. We also live in a city where we have our unhoused population. So we do understand the issue . But it was scary a lady was riding her bike and was very shakey if we had not moved off the side walk she would have hit us. We love walking around the area looking for hidden gems but we were not comfortable walking away from the hotel. So we just drove which was perfectly fine. If you go down town the the plaza best advice GO EARLY! Parking can be difficult. But so worth it to check out all the shops and various venders. Check out the French bakery you won’t be disappointed!
KKurt Van HFelipe the front desk man, was with no exception the most outstanding person I've ever met. With a wealth of knowledge of all the things to see in Santa Fe. Not only is he probably handsome and smart. Extremely helpful and knowledgeable and made our stay such an enjoyable one. My wife was very frantic about trips was completely and disarray and he figured that nut job out and settled that crazy whack job down thank God.
I am not sure who this company pays for the half decent reviews that they have because this place is truly atrocious. There are tons of sketchy people and homeless lingering around the hotel definitely don’t leave anything valuable in the hotel room or in your car without you present. The hotel staff was very hostile and not personable one bit. We had an issue with our hot water and when I tried to address the issue with the front desk staff, they told me that they wouldn’t switch me and then I had to deal with it even though they had vacancy. The staff was extremely disrespectful and when I asked to speak to a manager, they walked away and continue to just ignore me. The rooms are as bare as they come and very dark and having a weird smell.. definitely not worth it for how much they are asking a night you would think that it would be a little bit more livable. It honestly needs to be shut down and their staff needs to be educated on how to run a business in the hospitality industry. They overcharged us as well And told us that they would not be refunding the over amount because their policy does not allow it even though it was their fault
We came here for 3 nights and it was worth every penny! The people were exceptionally friendly and very helpful. Our room was very clean, and very comfortable. This was our first time staying at a La Quinta hotel and we will definitely stay at them again in the future.