ホームウッド スイーツ バイ ヒルトン オックスナード / キャマリロ(Homewood Suites by Hilton Oxnard/Camarillo)

We had a softball tournament in Ventura but wanted to stay overnight at this property since we had stayed before. It's not far from the freeway but very quiet. Its always fun to have a free breakfast in the dining room. Plenty of good food and very clean.

I prepaid for our 6 night stay but had to leave unexpectedly two nights early. We left on a Thursday morning several hours before checkout time and the front desk refused to refund the nights we couldn’t be there. Additionally, we had requested an accessible room for the walk in shower due to my Guillain Barre Syndrome and how i struggle to lift my legs over tub edges. We paid more for an accessible room and were given a standard tub room. Really made showers a hard time. The breakfast staff, housekeeping, laundry, maintenence and most everyone was very helpful and nice. The woman we met at the desk on Thursday 9-14 @ 10:30 am was not helpful. She told me they wouldn't refund the days and referred me to *******. ******* referrede back to the property and even communicated with ?Darla? At the front desk. Darla refused to refund after she was the one who referred me to ******* to talk about refunds. So, pass the buck ?Darla? Just got her hotel rated 1 star. So much for the Hilton customer service and adaptability touted on that plaque in the lobby...she certainly doesn't have it. Otherwise, its a good hotel. It's a good location. I am contacting customer care through Hilton to attempt to get a refund or credit for the two nights.

My room was dirty and the carpets and walls had stains. The sink over flowed and made the room stink. Got water all over the place. Then they just ****** it out with a shop vac. I have a feeling this happens often. Definitely not worth staying at for almost $300 a night.

Stayed this time for a reunion and always enjoy our stay!

The place smelled with cleaning materials in the hallways at all times

Keys kept getting demagnetized and not working on outside door or room door. It wasn’t just ours, almost every guest that I talked to over the two days complained of the same issues. Besides that it’s a fine hotel.

Nice and quiet place, Love the Jacuzzi bed are ok could be better. But overall it was clean and updated.

I liked the service, the staff there was very friendly and costumer service was great and the room was clean and very comfortable!!! This one of the best hotels I have stayed in in the last few months.

Evety songle time i come to oxnard this is one of my favorite places to stay and i always come back its a wonderful place its like a home sweet home.