サンタローザ デ・ターク・パーク周辺のおすすめホテル・宿

Trip.comの支払いが無効だったので、旅行はうまくいかずに始まりました。部屋にチェックインする前に、スタッフに1時間近くテキストメッセージを送信しなければならなかったので、家族に昼食をとりに会うのが遅かった。フロントデスクの女性は素晴らしく、できる限りのことをしていました。支払いがまっすぐになるまで、鍵を渡すことができませんでした。だから私たちはTrio.comのサービスにあまり満足していませんでした。このようなことがどうして起こりますか?あなたの支払いが有効でないところ?その問題のために、次の旅行で割引をしたいです。 私たちが入ると、サービスは素晴らしかったです。部屋は清潔で静かでした。ベッドは快適でした。プールとホットタブは午後10時まで開いていて、暖かくてきれいでした。私たちは家族と一緒に訪れた後、毎晩浸して泳ぐのが大好きでした。 唯一のカーブボールは、火の穴が操作できないことです。ある男は天気によるものだと言ったが、晴れていて乾燥していたので意味がなかった。そのため、寒すぎて火の穴なしで外に座ることができなかったので、クリスマスイブのプロセッコ(ホテルのスナックバーで購入しました!)を部屋で飲まなければなりませんでした。それ以外は素晴らしい訪問でした、そして私たちは再び滞在します。 Trip.comが請求の問題でうまくいくことを願っていますので、再びあなたのサイトを使用します。

ホテルの場所はとても良いです、ソノマワイナリーに行くのはとても便利です、10ドルの駐車場があります、スイミングプールと温水プールは素晴らしいです、12月の屋外プールの温度はまったく寒くありません

言葉は私たちがこのホテルで経験した素晴らしい経験を記述できません。スタッフは本当に素晴らしかった、IDを歓迎した親切な夜の受付係、私たちのために疲れを知らないレセプションの2人の女性、親切で情報に富んだ素敵な男性が率いるバレットチーム。私たちは高速道路で悪い経験をし、レンタル会社と解決すべき多くの問題がありました。スタッフは文字通り私たちを採用し、レセプションで電話のアクセスを引き継ぐことを許可し、レンタル会社などと話をしました。このような歓迎、そのような能力と効率、私たちはこのホテルを十分に高く評価することはできません。これは、Ziが美しく、汚れのない装飾、素晴らしい部屋とトイレタリー、ロビーでの無料のコーヒー、部屋のコーヒーマシンについて言及する前にすべてです。S非常に快適なベッドと広々としたバスルームは、私が触れるように楽しさを追加しました。私は戻ってくるのを待つことができません、そして私が次の旅行をするたびに、それは私がカリフォルニアに行く場所になります。弓を取る、これは本当のホスピタリティ、サービス、そして人間性です。

This resort is terrible. Our room included stained furniture, broken decor, a rusted and dirty shower and a broken electrical outlet. They give you rules for the pool when you check in, but since the pool is staffed by literal teenagers all the rules were broken because they cannot command any authority. So the pool is littered with all kinds of floating devices and balls that are supposedly prohibited. You will also encounter kids and adults alike who cannot help but dive and cannonball even though those actions are also prohibited. The only saving grace for this place is the bar…seriously.

We booked a vineyard view room at a higher price, but when I checked in and went to my room it didn’t have one. I phoned the front desk and was told they upgraded my room, but this room had a lot of issues. One, it was not far from the pool which is under construction and there was constant beeping from heavy equipment. Other issues were that the AC didn’t work; I set it to 68 (it would not set lower) and the temperature of the room never went below 72. Furniture was dated and the top of the bench in front of the bed was peeling. The coffee maker didn’t work and one of the lights in the bathroom was out. Also, they charge a $45 resort fee and the pool wasn’t even available. The staff was nice, but $650 a night for this was way too high. I like the area, but will look for a better place next time we visit.

Booked here last minute when we were not able to stay with family as planned. All the staff were extremely helpful and empathetic - we ended up really enjoying our stay here, even though it started as an emergency back-up plan. After a 12 hour flight and 2+ hour bus ride from SFO, the hotel shuttle picked us up at Sonoma Cty airport (driver Carlos was prompt and helpful with the bags). We were greeted at the front desk by Sandra and would like to praise her for her empathy and care. We were very tired and stressed out and she made us feel calm and welcome. The manager Erin was also extra helpful during our stay, asking if there was anything she could do to help us out. Our 3rd floor room was quiet and spacious. Although the decor is a little bit dated, everything was very clean and well-maintained. We slept well and were very comfortable. The hotel restaurant offered a nice breakfast (thanks also to the attentive breakfast attendant and friendly chef who were pleasant even at 6:30am), with either a buffet or cooked-to-order options. The food was above our expectations and there was plenty to choose from. They also offer lunch, dinner and drinks which is handy as there is not too much in the immediate area. There's also a convenience shop on premises for snacks as well as a free coffee/tea station. The area is quiet (office park and movie theater next door) and we didn't hear any noise from the airport. The free parking is well-lit and directly in front of the hotel. We didn't have a car for the first couple of days, but were able to get into downtown Santa Rosa using the SMART train. The station is only about 10 mins walk away and it's very cheap and convenient to get to Santa Rosa or Petaluma among other places. We really appreciated being able to get around without a car and were happy to have SMART as an option. Other plus points at this hotel are the well-equipped business center with printers, which helped us with the reorganization of our disrupted trip. There's also an indoor pool and a small but nice gym. It's really a full service hotel with everything you need. I would definitely stay here again. Finally, I really would like to once again commend the staff - everyone we dealt with at the hotel was very helpful and friendly. We really appreciated this!! Thanks and keep up the good work!