慌しい一日の終わりには、ザ ホテル アリエスカでおくつろぎください。ザ ホテル アリエスカは、ビジネスでもレジャーでも、アンカレッジでの快適な滞在をご提供いたします。テッド・スティーブンス・アンカレッジ国際空港から当施設まで、約68kmです。最寄の空港はテッド・スティーブンス・アンカレッジ国際空港、約68kmの距離です。付近のエリアには、ノース・フェイス・ハイキング・トレイルやArt Gallery - Girdwood Center For Visual Art、Alpine Air Alaskaなどの多くの観光名所があり、充実した時間をお過ごしいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。アンカレッジの当施設には、駐車場が併設されており、非常に便利です。アンカレッジのホテルの中でも、ザ ホテル アリエスカはそのすばらしい設備で高評価をいただいております。ご家族連れのお客様に、このホテルは常に高評価をいただいております。
「I was pretty disgusted to see the N word written in dust on the window in our suite. The food was overpriced and was definitely nothing special. Didn't matter after dinner though; there's no microwave to reheat left overs, and with how cold our room was, our food got cold and hard pretty fast. The wallpaper is coming off the wall, the hooks are coming out of the wall, we had the heat on friday-sunday but could never get it up past 68 degrees despite it being on for days. The water got shut off while we were there, parking was crowded/limited. We booked a room for 5, only to be put in a room with only 2 beds and told they couldn't provide us with a cot because of fire hazards; after complaining that I'm not putting my child on the very used/old carpet, they upgraded our room to include a couch for my 3rd child. The pool required a reservation but they didn't check reservations and the pool was over crowded. I was REALLY uncomfortable with how secluded I was from everyone when going to the locker room... it felt like the perfect spot for someone to catch a woman or child off guard. Everything is very old or outdated or broken in one way or another, and everything was VERY overpriced. If they want to claim they're a resort and charge resort prices, they need to start looking like a resort. Next time we need a weekend getaway, we'll be going to Denali instead!」
「Excellent location at the heart of downtown. However it’s a bit dated. Lots of shops and restaurants nearby all within walking distance. Will stay again if visit anchorage again.」
「This hotel has seen better days in its multi-decade existence. It has gone through some renovations and name changes, but still seems to be in transition as we walked through the third floor paint fumes (half of the floor was being painted while still having guests on the floor) to our room at the end of an extremely long corridor. It seems understaffed and whatever staff they do have are wearing multiple hats and running around or in training. We encountered a spectrum of personalities from sweet to terse to neutral in their customer service/reception area.
Their booking system is also a bit unclear. I got emails for ”pre check-in” and ”set checkout” which seemed fine, but I had selected a cocktail pack at the pre check-in and input my credit card information but was not charged for it. If my CC isn't going to be charged at that point, why should I have to enter my CC information at all? It should be noted that these are ”requests” the front desk can choose to fulfill for the guest or not. They still asked for a CC to be put on file for incidentals too, during in-person check-in, so online ”pre check-in” just seems pointless.
We had booked our multi night stay on the Trip app and it did have us prepay but also said there would be a $89 charge at the hotel for four nights. We later learned it was a ~22 bucks ”resort fee” for our stay per night. I guess the resort fee includes the amenities of free water and free shuttle service? Breakfast wasn't included for our booking. The person checking us in even charged a $$$$ deposit amount larger than the cost of our 4 nights there, so I hope they are more careful on other security deposit charges, in the future.
On another note, the 24/7 airport shuttle was great and the downtown shuttle service was excellent. Their free shuttle service is definitely a highlight. Kind drivers also -- lovely service from all the drivers we met and always helped us with our bags and directions. Big appreciation for the shuttle vans and drivers!
Free water (2 bottles per guest per day) included at the front desk, which you have to make sure to grab yourself, as there was no ”deliver to room” option during our stay.
The outdated facilities are somewhat maintained, as we had slow drainage in our shower tub and slow drainage in our toilet that nearly led to a clog. Luckily, the maintenance team was able to remedy that after our first night. We stayed 4 nights in total, but that first night was rough.
Going forward, I would recommend this place for someone seeking adventure in a property that is next to a beautiful lake with cool seaplanes and a nice lobby full of taxidermy and doesn't mind the potentially tumultuous reception or dated bathroom.」
「Lovely Hotel great spot to be in the center of Anchorage and is close to the freeway, just be careful parking is not attached, the staff early early Feb 14th was so helpful lovely and kind 3 girls(posted their names on the yelp review)」