AC ホテル バイ マリオット スコッツデール・ノース(AC Hotel Scottsdale North)

We enjoyed the lobby area, nicely furnished and a great assortment of reading material. Clean and bright space. Breakfast very reasonably priced and good choices. I found room a little bit loud with traffic. Overall an easy stay, close to a great street of pretty shops and restaurants.

We had a very nice time, we had left another hotel due to its sub par accommodations. The service person at the desk was so accomodating and got us in our hotel room well before check in time which was so nice. Our only problem was that the housekeeping never came in the four days that we stayed. We never had new towels, or clean glasses or beds being made. Also, the continental buffet was substantial on the weekend, but as the week days progressed, we felt like the food became more sp**** and they kept running out of coffee and egg bake which was the main choice of the buffet. We ordered off the main menu twice and both times the order was given to us incorrectly.

What draws my attention about hotels is how clean they are, especially the bathrooms. This hotel”s bathroom needs a little more cleaning.

The property was beautiful, and clean. The front desk team seemed annoyed and very unwelcoming. The morning breakfast crew was great!

The hydration filter was broken on all floors. When I informed the front desk about it, she told me some floors have it and the gym does too. All floors had it broken, except the gym because it didn't connect to the central line. It was very inconvenient for me to look through all floors and then have to come downstairs to the gym. The air conditioning wasn't working properly in my room and it was quite hot. The front desk receptionists weren't friendly or helpful. The environment did not feel welcoming.

I was impressed the moment I walked in until the moment I left. The place was pristine, modern & staff was pleasant. I was only there for one day but would definitely go back!

The air conditioner was rattling when I walked in the door, had to call service immediately because it was so loud. They came in and literally taped some cardboard to the side of the unit. But they were prepared for it, which means it happens often. Even so, it was still incredibly loud every time it turned on. My toilet also wouldn't flush, and the seat was broken. After several calls, they came to fix the toilet. The biggest issue was the temperature of the room. I understand they want to lock the thermostat to achieve eco-friendliness, but it wouldn't go below 68. And when set at 68, the room cycles up to 71 before it comes back on to bring it back down to 68. There were 4 of us in 4 separate rooms and every single one of us woke up multiple times during the night sweating. The walls/floors/ceilings are also paper-thin, meaning you can hear every word from the couple in the next room, and when someone in the room above you wakes up at 5:30 in the morning, that's when you're getting up too. In short, the bare minimum you would expect from a hotel room (much less one at this price point) is to be able to get some sleep. Over 3 nights, none of us got much of that.

They don’t clean the room every day , it doesn’t matter for me because the price is ok , but I didn’t know until I was at the property

We had a very welcoming check-in by Ryan! She was so thoughtful and even added my Marriot points to the ******* reservation, I didn’t even know that was an option as many times as we’ve stayed here! Ryan is a great addition to your hotel.