ANZホテルズ・スクラントン(Anz Hotels Scranton)

周圍環境還不錯，酒店也挺乾淨

It was a little run down but it is clearly undergoing a change and in the process of being updated. The front desk staff was very cheerful and handled the mean lady that was yelling at 6am very professionally.

Very noisy at night with lots of banging screaming, loud music etc. Between doors being slammed, people walking around like elephants and a rave going on down the hall this place was ok.

Staff was helpful and friendly. The room was clean but a mechanical mess. The hot and cold water in the shower was opposite. Hot was cold. Cold was hot. The vanity faucet leaked water onto the vanity top. One of the five casters on the desk chair was broken. The restaurant and bar were closed when we were there over a weekend. I’m surprised that Sheraton allows this as one of their hotel brands.

The property is not updated and not kept clean. Our toilet was running the entire time and eventually the handle broke off. A stranger was given key to our room. Would not stay here again and would not recommend for the price.

If it weren't for the gal at the desk we would have been angry. Minimal towels, an electrician's apocalypse, no hair dryer. The hotel was tired and in need of repairs.

This is a no-frills lodging facility, with the price driving the expectations. However, the bones from the original hotel are good, the staff is friendly, and the place is clean. I will definitely stay for my next short trip to Scranton.

From start to finish this was a headache. Waited 20 minutes for the lady at the desk to check me in. After I waited patiently I was sent to a room that hadn’t been cleaned. I went back down to inform the desk. She apologized and assigned me a different room. I went up to another room that was a wreck. Came back down and was finally assigned a clean room but the tv didn’t work I went out and had a few drinks came back around 1am. A different girl at the desk very rudely greeted me by telling me I came in the wrong door. As if I wasn’t a paying guest. This place is crazy. There’s definitely something funny going on there. Poor management. The people that work there conduct themselves in a strange manner. I would never stay here again

There was some noise in the hallway on Friday night but it stopped by 10:00 PM. Some of the staff are very friendly. I like the location as it is convenient to places we visit in Scranton and the surrounding communities. I wish that the hotel had a Scranton Times newspaper available in the mornings for guests to read. The rooms are clean and everything was in working order. If the rates remain affordable, I will stay here again. Thank you.