「The room is so spacious. Couple of gripes are i was unable to have a coffee as the kettle had seen better days and was really grubby inside. When we got out of the lift at floor 1 there was an overwhelming smell of ******** as if someone had been smoking it in their room. We just looked at eachother as it is a personal dislike of that smell. Its very distinguished and lingers - the smell remained each time we got out of the lift. Service was impeccable.」
「Overall, it was an amazing experience, aside from a few minor issues.
**Positive:**
1. The location was good, although it was a short walk from town. However, there is a tram service that runs every 10 minutes, and the cost was £12 per day for three people, which provided unlimited travel for the whole day.
2. The breakfast was delicious and offered a wide variety of options to choose from.
3. The hotel environment was pleasant, featuring a nice reception and lobby area.
4. The room included a safe where you could store valuable items like your laptop and tablet for extra protection.
**Negatives:**
1. Our toilet bin was not emptied after cleaning, and they forgot to replace the extra tissue roll in the bathroom, which was inconvenient.
2. There were no slippers or facial tissues provided in the room.
3. The bar was very quiet, and we were so bored that we didn't visit again.」
「Although the hotel is a little tired it represents good value for money. The room was spacious and clean with Wi-Fi included. You have to ask if you want your room to be cleaned each day but I had no need for this. Extra tea, coffee and milk was available at the reception desk for you to help yourself. My room also had a small fridge but in several visits to the hotel I have never had this before, suggesting that I was upgraded. The main complaint is the price of drinks at the bar but there is a pub just over the public car park as well as cheap drinks in town.」