ベルグリゾート ゼーフェルト(Bergresort Seefeld)

We visited the hotel over New Years and early January 2022 with our dog and we were very impressed. We received a warm welcome on arrival (they ask the breed of dog to be able to personalize the ‘do not disturb’ sign which was a lovely touch) and during our one week stay we were delighted with the spa facilities, the lovely room and the delicious food in the restaurant (each table has a dog bed which is great). All staff (including the cleaning staff who always managed to clean our room when we were at breakfast - we have stayed in many 5 star hotels where this was not the case!) were welcoming and helpful. This is exactly what we expected when booking - a four star hotel in a good location with a broad range of facilities and an especially warm welcome for canine family members. We will be back.

We stayed at Bergresort 3 nights at the end of May. We arrived on 7pm (we let them know our arrival time a week earlier), and although dinner is served until 8:30pm the staff was inpatient. Not a great start. However, later it was much better. Food is usually from menu although there is always a salad and cheese buffet. You have to ask the waiter for Coffee, Tea and water, which is not so convenient. Dinner might take 1.5 hour cause you have to wait for service. Sometimes it is fine, but we had other plans on a certain day. Other than that - the facility is good and well maintained. Good to soak in the jacuzzi after a long hike. There are 2 inner pools and one outside heated pool - we favored the latter. It was nice be in the pool with a view of the surrounding mountains.

Amazing room, very much a resort experience. Loved the pools and the meals were amazing. Will definitely stay here when we come back.

Lovely hotel with great spa! Would definitely stay again!

Outstanding amenities in this top quality resort hotel. Introductory drink, afternoon buffet and an outstanding breakfast and dinner. Easy walk to town and an ama pool and fitness facility.

This hotel has the best facilities you will find anywhere for dogs. We will return here in future for sure because of it. However, the service in the restaurant was shocking. The staff, many from other parts of Europe, were totally disorganised and apparently are using the experience to learn German. As English speakers with a little German, this was of no help to us. They were very nice people and apologetic but need a lot of training and procedures in place to help them out. Simple aids like paper sheets with table numbers and what has been ordered would help them.

Overall no complaints. But all the bathrooms have bathtubs with a hand shower. If you are older it’s almost inaccessible. The outdoor pool was great. The restaurant was great and the service was great.

Great service. Lovely garden and spa. Very good breakfast. Good location

Our thanks to Gabi and her staff for a wonderful dining experience!