I, my wife and our 7 years old daughter stayed in this hotel for 11 days at the end of August 2021. We stayed in a family superior suite, large enough but with only one toilet. The room and the public areas were very clean and well maintained. The breakfast and lunch gave us more of a "canteen" feeling rather than a high standard 5*S cuisine. The dinners were better presented but not very tasty. I may say, good wine (we tested only some kinds of rose), but very expensive compared with other 5 stars resorts in Tyrol. Very good service of the personnel and especially waiters who were very friendly, well trained and very good English speakers (special mention to Sandra and Thomas). Very good and interesting childcare at kids club. Also interesting outside activities with Pavol who also is dedicated for this job. In the evening no activities for kids (disco, playing games, shows…) so the majority of kids are running between tables or sleeping in the restaurant or small bar. The indoor sport activities, very early in the morning or during lunch. Not enough activities for adults in the evening, just live music sometimes. The service of the reception was very good. Overall, with some points to be improved (evening activities and entertainment, schedule of the sports activities, the restaurant menu), we keep nice memories about this hotel, being a nice, quiet and kids very friendly place.
自動翻訳