Having stayed at this hotel for many years I have to say that I was bitterly disappointed with this trip
We booked a King Sea View Room on a half board basis which I understood to be Bed Breakfast and either lunch or dinner
I have a problem with my hip and when we got to our room i was disappointed that on previous occasions we had managed to book a room with a walk in shower
The room we were given had a shower over the bath and the sealing around the bath at the tap end was all breaking away which subsequently caused the water to seep through and flood the bathroom floor
To get around the issue of the Shower situation we agreed to occupy a suite at an additional 200 Dirhams per night, the room in question did indeed have a shower but unfortunately as it was located on the top floor I experienced a huge problem with air coming from the taps bidet etc which as i explained to them must be caused with air in the system
To my surprise a lady on reception admitted that there was an issue with the plumbing on the top floor and despite several visits fro engineering the problem was not solved fully.
The other thing I complained about was that the Half board in their terminology actually means bed breakfast and a 50Dirham contribution to eat lunch or dinner.
When I pointed out that 50 Dirham didn’t buy a burger and chips in the sports bar the comment I received was that Burger and chips fell under the heading of a La Carte which in itself seems ridiculous.
The holiday was pretty much ruined by these events but would comment that the staff working in the restaurants and indeed the guys who take care of the guests on the beach and around the pool were exceptional in their professionalism and care offered to all the guests as was the Food and Beverage manager who went out of his way to listen and take on board the issues we experienced.
When we originally stayed at the hotel it was managed by the Kempinski Group and unfortunately all I can say is that the overall experience we endured over our 10 night stay was far from what you would expect from a 5 Star establishment
旅先の様々な魅力を発見したいお客様に、イビス アル リガは最適です。イビス アル リガは、ドバイの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はドバイ国際空港から車で5kmと、便利な立地です。最寄の主要公共交通機関はアル·リガで、当施設から700mです。付近には、Dubai Creek Night Cruiseやドバイのゴールドスーク、ドバイ・クリークなど、ドバイの多くの観光名所があります。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。ドバイの当施設には、駐車場が併設されています。出張でご利用のお客様に、このホテルは常に高評価をいただいております。