ジュエル シャルムエルシェイク ホテル

A mixed experience. The hotel is very pleasant and has spectacular views, a gorgeous sea-front terrace and is within a few minutes walk of Naama Bay centre but sufficient distance to be insulated from some of the livelier aspects of the area. Noise isn't an issue. Excellent air-conditioning and nice rooms. Worth a special mention- Amr Mohammed was incredibly welcoming at breakfast; he treated us to a warm smile every day and demonstrated excellent attention to detail and has an excellent memory. He is a real asset to the hotel. (We stayed on a bed and breakfast basis so can only comment on breakfast food which was good). When we arrived the pool had been drained. It was back in action before we left and there is a seawater infinity pool which is lovely. There is a gym (not open when we were there). There is also a dive centre on site and access to a well-respected and long-established local spa. There is entertainment available and it was a nice touch to have an evening phone call from reception to personally invite us to a performance one night. Areas that led to the review being 'average' rather than 'very good': 1. Shower- we are scuba-divers and when you get back after a day's diving, a shower is first on the 'to-do' list. We stayed for 2 weeks and for at least 4 nights we had interrupted water supply. When water was flowing the showers were either cold or very hot. 2. Loo paper: may seem like a small point but we had to ask for loo paper on several occasions. The rooms were cleaned (to a high standard) daily but loo paper wasn't replaced in a timely manner. 3. Glass. We broke one of the glasses in the room. It was replaced by a cardboard cup and we were charged for the breakage. No real issue with paying for the breakage but the cardboard cup didn't make us feel like valued guests. 4. No alcohol policy- not an issue for me as I don't drink but for those seeking an all-inclusive, be advised that this hotel has a no-alcohol policy.

Fantastic place. Very cozy. Wonderful rooms. very delicious food. The most beautiful view on Neama bay. We stayed and had an outstanding time. The reseption guys were very helpful specially mr shaker The housekeeping guys are very neat and clean The restaurant guys specially Mr amr was very welcoming and helpful Special thanks to all staff they are very professional and respectful Strongly recommend staying and booking at this hotel

Antes de nada aclarar que mi puntuación se debe solamente al nivel de limpieza del hotel, sobre todo en las habitaciones y la moqueta de los pasillos. Es una pena que un hotel tan bonito, en un sitio inmejorable, con unas vistas espectaculares, un personal tan amable, un buen desayuno buffet, tenga una limpieza tan deficiente de las habitaciones. Hemos estado 11 días y no han limpiado bien el cuarto de baño ni un día. Las toallas las han cambiado en dos ocasiones y su color tampoco era muy blanco. No han cambiado las sábanas ni un día. Cuando llegamos había manchas en el suelo de la habitación, el mueble y en la terraza que han seguido allí durante toda nuestra estancia. No volvería salvo que mejoren las condiciones de limpieza del hotel. Gracias a todo el personal por su gran amabilidad y buen trato.

Небольшой уютный отель прям на Наама бей. Из плюсов : - отель полностью новый, номера сделаны стильно и уютно -шеф повар готовит идеально и всегда выходит к гостям - так как отель маленький, здесь нет толп людей ,все как-то по домашнему, уютно -бассейн с морской водой это топ . - вечером можно расслабится сидя на пирсе и любуясь видом. Из минусов, здесь не проходят вечерние шоу, но всегда можно выйти на наама бей и там скучать не прийдется