ホリデイ イン エクスプレス ホテル アンド スイーツ ステーツビル IHG ホテル(Holiday Inn Express & Suites Statesville)

The issues of this property are NOT the fault of the single employee on site when we arrived. She was patient, polite, and a good communicator. However it is clear that the management and ownership is terrible. No one was present to check us in bc the solo employee was dealing with a guest issue. We waited 15 minutes with other guests and we couldn’t find an employee anywhere on the ground floor. We were knocking on doors and calling corporate for help. Finally someone came to check guests in. The room was clean. The tv and remote barely functioned. The lights all flicker. And you practically need a ladder to climb up into the beds. What a horrible hotel! I feel bad for anyone who works at this place or for anyone who books a room here. $149 or per night? What are you kidding??? Terrible experience. First bad review I’ve ever written.

I was a bit disappointed because the pool wasn’t open, it was one of the reasons I chose this hotel. It was still a pleasant stay.

The entire staff was welcoming! Much better than some of the Hilton properties I’ve stayed at lately!! A. Barker

Beautiful clean property. Very comfortable beds. Great breakfast. Roads are quit confusing in the hotel are—round about with confusing traffic pattern

Love the staff! Was nice and friendly. Rooms were clean and stocked with great amenities. The room attendants were great as well and was always there to help. Definitely will be staying there again.

We had to hit the road early in the morning. The morning manager treated us like royalty and made sure that we got on our way without delay and with a great cup of coffee. He was a super host.

Easy parking, clean and comfortable room. Good customer service

The a/c wasn't working but they fixed it. The juice was watery. But the worst was that when the bottom sheet came off of the mattress, there was a huge blood stain! They didn't do anything about that as we were leaving. Hope they throw it put

Very clean and well equipped hotel. Pleasant staff.