ベストウェスタン プラス ザ キーズ ホテル シェフィールドの口コミ・レビュー・評判

We enjoyed staying in a hotel despite the fact a sauna was out of order. The staff is very professional and helpful. The room was nice, clean and well equipped with everything that you needed for a short stay.

Staff are lovely, hotel needs updating but is currently undergoing works, leisure facilities need updating, sauna was closed, pool fine but changing rooms rather tired. Everything was clean and tidy, we didn’t eat there as meeting friends.

Lovely staff at breakfast and reception. Clean. Only negative is it's the middle of winter with a summer duvet on and no blanket. Took a while for the radiator to heat the room up and didn't feel comfy in bed

Please be aware that they do ask for the £50 deposit. Pay by card, not phone as they can't refund your phone. There's also the issue of parking. Please see attached photo for more information. Other than that it was a pleasant trip.

Hotel was ok, it wasn't a great location, about 15 min walk to any amenities. The room was pretty basic. I paid for a room with a view but the room itself felt basic. The bed was reasonable, bathroom okay, I felt the bedroom was tired although the rest of the hotel was better - though not amazing. Staff were mostly very nice.

Our trip was spoilt even on check-in when 50 pounds deposit was demanded and 8 pounds per night for car park. I have never been asked for deposit before in a hotel. There is a car park right next to this hotel that charges 3.50 per 24 hours. Rooms are old with dirty carpets. Smart TV was a good thing and tea coffee facility in the room was good. Duvet was thin like a bed sheet with no cotton left in it. This place needs modernised as this is not value for money these days as there are nice hotels available.

Cleanliness was first class, as was the comfort of and size our room. The only problem was that the coffee machine didn't work! The breakfast menu was very good and the supervising lady in the restaurant was very friendly.

We were very disappointed as the spa advertised was not in working order the sauna and jacuzzi were not in use

Property was fine but paying for a car park and to be then broken into overnight is not good.

Good

Welcoming, friendly stuff. Nice decoration throughout, roomy and nice steam room.

The hotel looked nice from the outside but we were very unimpressed with the superior room, not very clean, dread to think what a standard room looked like. The food was terrible in the evening and the dining room was freezing cold as the staff didn't know how to turn the air con off. Breakfast was cold. On the plus side the swimming pool was lovely

Nice place - bit distant to bars and restaurants but Uber easy enough. Would benefit by having a small fridge in room

Good service. Old building. No fridge in the room. There was only a small radiator at the corner of the room and wasn't enough to warm the whole room at all (even when set as highest possible temperature)