「The stuff are very kind and helpful but the view of the room is terrible ( there is now view, just a wal Infront the balcony door). The floor ( carpet) was very dirty and make my socks/ feet black.
The most worst is that i had no warm water at all. After they fixed the problem i had to open the water like for a 15 minutes before i get a little bit warm water.
Unfortunately my experience was not good. With all respect to the stuff i could give this hotel 2 Stars maximum.」
「كل مايخص الفندق كان جيدا والخدمه أيضا رائعه. وفريق العمل كان متميزا حقا..
الشيئ الوحيد الذي لم أكن راضيا عنه هو ان Lancaster لديه اكثر من فندق في نفس المنطقه وان الغرفه التي قمت بحجزها كانت في فندق اخر فيه مسبح هذا لايعني ان هذا الفندق سيئ بل رائع ولكن ليس ما قمت بحجزه ..
شكرا」
「Many thanks to the manager-supervisor Ahmad. Without his help, I would have been in a very difficult situation. I had a business in Beirut and he gave me all the necessary information about SIM cards, the Internet, how to use Google maps offline, where to buy the chocolate I needed, and even offered me a guide around Beirut. Moreover, Ahmad personally arranged with the chocolate shops, and I just had to come and buy what I needed. I am very grateful to him!!!」