Good:
The rooms are stunning, had the suite and it exceeded expectations, high ceilings and loads of wow factor, just something you don’t see everyday. The location was perfect. Front desk staff were lovely, bell boy was fantastic.
Bad;
Restaurant was really average had to send food back, couldn’t find staff when we needed to order something.
Friend put in a small bag of laundry to get done at a ridiculously overcharged rate, with the hotel, they mixed all the dark colours and everything came back ruined, socks were missing. The staff did a terrible job dealing with it.
Overall, this hotel has so much opportunity, it’s really unique, in a great location with some stunning features but the service, food and some of the tacky, tired sections of the hotel need some refurbishment and love to restore to its glory. Won’t be returning unfortunately.
自動翻訳