ホリデイ イン エクスプレス シルバー シティ IHG ホテル(Holiday Inn Express Silver City)

The beds were not Holiday inn express normal beds they were extremely hard. The walls were very thin. The people next door were blasting music at drinking past 2am

The water heater went out after the first day of my 4 day trip. I was without hot water to bath for 2.5 days. Came back on just the evening before I left. They offered me a snack as compensation. No reduction in rate or anything else. Also, the wall mounted thermostat didn't work at all. the one on the heater turned on but sounded funny and felt like it was always blowing cold air (it was 20-40 deg outside). Not at great experience. I'll try a different hotel chain next visit.

The main entry way could use a little cleaning, it looked like it needed to be vacuumed not a huge deal, Our bedroom #125 could use a new lock lever.

Room above us was so noisy it went on until midnight. We had to call the front desk twice in order to get any peace so that we could go to sleep.

The water pressure was too strong, it made water spray outside of the shower curtain. The tub did not drain quick enough.

I ran into multiple issues with noise, coffee maker didn’t work, etc

Walk in shower but old looking, curtain didn't keep the water in, needed a glass door. Breakfast was good. Mattress comfortable.

The hotel was clean and the staff were pleasant and very helpful. The hotel itself is in need of a refresh and our towels were ragged, so points lost in that category. The free breakfast was very good and the staff kept up with the food to ensure everything was hot and available. The hot cinnamon rolls were delicious! Overall, not a bad place for a small town.

It was very dirty dusty, we was 4 nights and they never clean the room , the carpet never was cleaned , sink on the bathroom never was cleaned ,complete bathroom it was never cleaned. Coffe maker it was very dirty, and never it was supplied more coffe .