シントラ Sintra Science Workshop周辺のおすすめホテル・宿

Rating 0/5 - Exceptions to this RATING - Are the polite & extremely helpful Jessica @ the front desk & Andre the Rooms Manager who went out of their respective ways to meet any requirements needed. Firstly, my reservation was booked 2 months prior yet NO NOTIFICATION that the Hotel name & brand had changed a couple weeks prior. With a few street signs & the massive New Name signage on the hotel marquis , I was not notified of the NH Re- Branding. I was told that ALL guests were notified of this Change of Corporate Re- Branding . When I explain this to the Day front Desk Manager his reply was nothing they can do as it all comes from Head Office (poor apology ). I checked all previous correspondence & no such emails were received by me despite being assured that notifications were sent to all arriving guests! After an 8 hour flight from Toronto Canada & driving past the hotel 3 times up & down one way streets, finally parked & asked where is the Tivoli Sintra Hotel? I was directed in its direction. Jessica @ the front desk walked back with me to my car ( got in with my wife & I ) & guided us through the streets to the hotel. Wonderful ! Andre was most attentive & any request was followed through with the expertise & care of a 5 star manager (a hand written note expressing his desire to be of service should we require anything) was in our room . COMMENDABLE! Now my rating is based not on these two wonderful caring staff But the other staff & room encounters. The shower head kept falling down on the bar so could only be used by hand . The evening front desk manager came to the room & apologizing said it would be repaired in the morning, still not corrected by next day. I asked for 4 towels as the shower floor was soaking wet ( said could give us ONLY 2 ) from the ill functioning shower-head, also the sink faucet spout that spewed water over the entire area (poor design) choice. The house maid came & cleaned entire bathroom that evening so we could still use it the next day - lovely lady despite no English we gestured what was required and she met our expectations. The following day we went @9:30 pm for a late light dinner. After being seated by a bus boy who did not provide us with table settings, we waited 10 minutes as the Waiter walked by us twice with no acknowledgment as to our presence (saying he would be with us momentarily would have been considerate). He proceeded to serve another table 3 feet from us, who were asking for additional drinks as they were obviously there for some time dining. We finally got up from the table & in dismay the waiter looked at us. We stated that being ignored & as guests of the hotel were upset with this level of disrespect & lack of hospitality professionalism. Lastly, I had sent an email at the time of booking advising of this being a special 70 th Birthday trip for my wife, to the hotel Manager that any niceties that could be offered would be appreciated. Not even a note ! As I am writing this in our Fig

My wife and I stayed for three nights at the start of March and thoroughly enjoyed our stay. The location is great: easy to find and a 3-minute walk from the main square in the historic centre but nonetheless in a very quiet area. We booked the ‘suite with private terrace and balcony’ which was huge and exactly as pictured on the website, clean and bright with lovely large windows and patio doors. Because the house sits on a hill, the room was at ground level at the front but at first floor level at the rear and it was reassuring that, I assume for security reasons, the windows accessible from the street could not be opened. The room had a large TV with Netflix available. Water pressure in the bathroom was very good and lovely soap, shampoo and conditioner were provided. (The only watch out is the water pressure can easily blow out the shower curtain, so water ends up on the bathroom floor. Still, you only make that mistake once.) The breakfast was buffet style and taken in the kitchen or the room next to it and it does feel like you’re in a family house. The food was lovely, with hot scrambled eggs, beans and sausages, along with coffee, juice, toast and pastries, cereals etc. available. They also make snacks, wine and beer available in the kitchen overnight and operate this on an honesty-book basis. This is really convenient if you’re really tired after a day of sightseeing. The host Karen was really welcoming, friendly and helpful, as was her assistant Bianca (who we saw most of as she seemed to be receptionist, housekeeper, chef, waitress etc, all rolled into one!) This is a guest house rather than a hotel so bear that in mind for the level of services - there’s no 24 reception for example. However Karen is accessible by WhatsApp and she replied quickly when we had a question about car parking on Saturday evening. We arrived by train (less than an hour from central Lisbon and dirt cheap - about €3) and the walk from the station is easy along pleasant roads and takes about 15 minutes. We got a hire car part way through our stay and used the car parking token (payable) from the guest house for parking in the Old Town. Even though visiting in low season, we were very lucky to find a space so plan carefully if you are intending to drive to the historic centre of Sintra. It’s also worth noting that Sintra has its own microclimate with relatively high humidity which means it can feel quite damp and there is often a lot of cloud and mist, even in summer. (Anyone with a respiratory condition might want to do some research.) Given the time of year we visited, this meant our room felt quite cold whenever we arrived but the air con unit was effective and warmed it up very quickly. Also, even though there is modern double glazing, there can still be some condensation on the windows in the morning so don’t leave things on the windowsill overnight as they could get damp. All in all, we had a lovely stay in the town of Sintra and in Sintra 1012, a

ホテルは駅にとても近く、ナビゲーションで簡単に見つけることができます。中庭も綺麗で、ロビーや公共エリアも綺麗です。ただ、古い家なのでエレベーターがなく、高層階に住んでいるとスーツケースを持って上る必要があります。これは基本的に、ポルトガルの古い家に住んでいるホテルの問題です。私たちは小さなロフトとロフトの外にある素晴らしい景色を望む小さなバルコニー付きのスイートを予約しました。朝食は彼ら自身のコーヒーショップであり、彼らが住んでいる場所ではなく、非常に近く、5分未満です。朝食は洋食で、パン、チーズ、デザート、フルーツ、1杯のジュース、コーヒーが1人あたりで、とてもボリュームがあります。

Lovely hotel , centrally located in Sintra with easy access to shops and restaurants, Room was great, clean, and spacious with a view of the National Palace. Breakfast was very good and all the staff were polite, attentive and happy to help. We enjoyed our brief stay

We asked for a soup, breads and water at the Ibis Kitchen. As they have a limited menu and we are vegetarians, I ordered by Uber Eats a vegetarian food for us. When I got it and sat again with my boyfriend. The frontdesk was at our table and said we couldn't eat anything ordered outside the hotel. It was cold 13C and they just had an external area without proper roof and not heated. I said we couldn't eat outside freezing and he said it was not his business. Then we asked where was the rules about not eating food ordered outside and he said that's not written but it doesn't matter because there is anything allowing us to eat inside. We fell awful! I've been in many hotels of the Accor chain but that was our first terrible approach like that. Extremely intolerant because despite we did not agree him, we didn't refuse to obey ”the rules”. He suddenly showed up again while I was checking online about our rights as a costumer and he said he had called the hotel director whom assured the hotel rule to not allow us to eat inside Ibis Kitchen. The first point we're not deaf or people with a cognitive impairment , we did got the message at the first time, what we told him to leave us alone because we're not eating anything. I was just with the package on the table. I'm a Platinum Loyalty Client Program and I can't describe what disappointed treatment at this hotel. Diogo is a rude, impolite, impatient and unprofessional frontdesk. Surely we never come back to Ibis Lisboa Sintra hotel. We've registered our bad experience but we know that's probably a wasting of time book... It's not about the hotel rules it's about how you treat and approach your guests. It's about the professional way you can handle situations and not arguing costumer with harsh answers. We ended up having cold dinner at the hotel room because we're a couple and the room had only one chair. So as we appreciate some dignity when having dinner, we waited an extra chair. We consider eating food on the bedroom not our trip priority.

The room was nice and tidy, the staff was very lovely and helpful, breakfast was good and the sourroundings very beatiful (i had been to sintra and the cost). I was there by car and found it usefull, i don't know how good the bus connections are...

私たちはここで美しい長い週末の滞在をしました。スタッフはとても歓迎され、丁寧でした、プールは素晴らしいです、そして私たちの部屋は海を見下ろすバルコニーで清潔でモダンでした。レストランは食事が素晴らしいのでホテルに滞在していないとしても訪れる価値があります。もう戻るのを切望しています!

ホテルはとても素敵で新しい外観です。とてもきれい。アンドレは、すべてのスタッフと同様にフロントデスクでとても親切です。ここが大好きでした。しかし、長期滞在にはもっと設備が欲しいのですが、価格と2泊の場合は完璧でした。通りの向こうのリドル食料品店。

これは、ペスタナ ホテル チェーンが管理するかなりエレガントなポウサダです。レセプションでのチェックインは、痛みがなく迅速でした。スタッフは一般的に快適でフレンドリーでした。私たちの寝室は駐車場を見下ろす1階でした。セキュリティのために窓を閉め、プライバシーのためにカーテンを閉める必要がありました。ベッドルームは快適に装飾され、手入れが行き届いていました。ベッドはキングサイズでとても快適でした。衣類用の吊りスペースがたくさんありました 部屋の大きさはスーツケースを便利に保管するためのスペースがほとんどありませんでした。部屋には冷蔵庫が備わっていましたが、ミニバーはありませんでした。ポルトガル語の番組しかなかったテレビもありました。英語のプログラムが見つかりませんでした。このホテルに限られた時間滞在していて、テレビを見たくなかったので、これは本当に問題ありませんでした。バスルームにはバスタブとシャワーの両方が付いたエンスイートでした。バスプラグがなかったので、バスは役に立たず、ホテルのスタッフは私のためにバスプラグを見つけることができませんでした。洗うための温かい温水がたくさんありました。しかし、お湯を飲むには忍耐力が必要です。お湯が私たちの部屋に達する前に一生かかりました 他のゲストも同じ問題に苦しんでいなかったので、私たちの寝室はボイラーから少し離れていたに違いありません。お湯を待っている間、たくさんの水が無駄になりました。これは、ホテル経営陣からバスルームに表示されている看板/通知の指示に従って、「惑星を救う」ための良い方法ではありません。洗面台のプラグが正しく機能しませんでした。このホテルで洗うことは少し大変だったことに気付くでしょう。ビュッフェ式朝食は、温かい料理と冷たい料理から選ぶことがたくさんありました。ラウンジバーは快適で快適に装飾されています。バスプラグの欠如に加えて、ホテルは良好な状態と装飾的な秩序を持っています。