ポルト・カラス(Porto Carras Meliton)

Such a beautiful place for vacation with family, delicious food, clean beach good services

Pijamas were forgotten on the bed when we left.We called the next day to ask for lost and found and the hotel customer service promised to check with the cleaning services.Also we have send online request to be informed on our forgotten stuff.No reply yet whatsoever!

Where do I even start… we are still here and are actually for once looking forward to going home!! Let’s start with this hotel is not 4 or 5 star. The maximum id give it is 3 star and that’s generous. Rooms: Dull, a family room is one double bed plus a crappy pull out sofa. Air con works on and off I literally HATE the shower. The curtain doesn’t hold the water in and it goes absolutely everywhere. Balcony is 2 crappy plastic seats. Housekeeping can show up at 9… or 3 .. or anytime of day and be annoyed if you are in your room. All inclusive: Basic food. All the same. It’s boring. Every single night. The kids have gotten bored of pizza and pasta. Drinks: laughable options. Don’t drink the wine. It’s like drinking acid, utterly revolting. Get a beer if you don’t mind 50% froth. Oh… and find somewhere you can actually get your drink on the all inclusive. You can’t do that on the terrace of the news cafe, which is the nicest place to sit!! Also ridiculous times - 7pm is earliest, kids starving and tired by then. When we arrived the place was really full and people were literally barging me out of the way. Pools: Cold, dirty and all salt water. It’s not a swim up bar either so don’t believe that rubbish!! Everyone reserves a bed and don’t show up for hours so there’s nowhere to sit. The floors hurt and are filthy. The beach is littered with cigarettes. No one respects space, so they will pull up right next to you despite other places available. It’s not a sandy beach, it’s a dirty small pebble beach. Everywhere smells of smoke and wee. They’ve just set up a Texas holdem game on the first floor… stinks of cigars, people everywhere , congregating right by the rooms, we are devastated we weren’t told and praying the night won’t be noisy! Kids club Friendly staff but never stick to the planned activities. So if your kids like colouring for 2 hours at a time then it’s perfect. Kids running in and out so they have no idea who they are looking after. Kids disco is always late and they play the same 5 songs Entertainment: there is none… it’s sooooo boring! Singers in the news cafe - that’s it. And even then they just make the sounds of the song as they don’t know the words. Positives: only saving grace is the all inclusive meal you can have at the news cafe and Pefko. The portion sizes are out of control but very nice. Bed by 9 every night dreading the next day and we still have 4 out of 11 nights to go… Never again.

Very nice room, well equipped, bottled water every day. Staff very helpful and polite. Good choice of food however it was never hot enough which was disappointing. Dining room was very hectic and noisy. ****** very good as were other amenities. Very clean and maintained pool area. Short hourly ferry trip to nearest resort very helpful

Nice hotel spoilt by the attitutude of the manager of the News Cafe who treat guests as if they are criminals and thieves. Left us feeling upset and unwelcome so deducting 1 star for this. Also deducting 1 star because on arrival after a long flight and transfer we were resting in our room when suddenly someone with a master key unlocked our rooms door and walked in with what I can only describe as a large group of students. Still at the hotel now and so far it is not been a good start or relaxing experience.

After reading some terrible reviews I thought it to be important to leave my honest assessment of this hotel. First of all, it's not as bad as others have been making out. Some reviews said the hotel smells bad and another said it was too hot...The hotel doesn't smell bad at all and there is Aircon in your rooms. Here are some of the plus points in particular : - - long shale beach with many sunbeds and parasols. - nearby shuttle boat to nearby town Neos Marmaras. We got it 3 days as there are some really nice cocktail bars and a few tavernas. Also handy for getting cheaper drinks from supermarket. - food is good quality, lots of variety. - music entertainment every night. - Two main bars were open. One was shut but the two bars open were comfortable. - the nearby winery. - small mini market and shopping area. Negative points : - - entertainment could be more varied. I.e. a comedian or magician etc rather than just music. - drinks are a bit expensive. 7 euros for a pint of beer. 6 euros for a small glass of wine. - quite a lot of eastern Europeans/Russians although there are also some western tourists. - lift broke down a couple of times but it is fixed pretty quickly usually. Overall we have enjoyed our weeks stay in Porto Carras Grand Resort and not had much to complain about. It's a good place to come to relax as long as you can avoid the eastern Europeans and Russians 😂.

There is no AC in this hotel The only turn it on if the outside is over 30 Celsius which is about 85 fahrenheit You can't sleep in this hotel!

As a frequent traveler, I feel compelled to share my current experience at Porto Carras Hotel, which regrettably fails to meet even the most basic expectations. Upon arrival, we were greeted by a courteous but overwhelmed front desk staff, a sign of the evident understaffing plaguing the entire establishment. This led to frustratingly long wait times and an inability to address guest concerns effectively. The accommodations themselves left much to be desired. The beds were uncomfortably hard, reminiscent of sleeping on marble slabs, and the outdated decor did little to improve the ambiance. Adding insult to injury, the management's decision to cut corners became painfully evident when they refused to turn on the air conditioning. To compound matters, the hotel's website advertised our room as having two restrooms, yet upon arrival, this magically disappeared, leaving our family with inadequate accommodations. Don’t advertise something that cannot be delivered. Perhaps most disappointing was the lack of management presence and their dismissive attitude towards guest complaints. It's clear that guest satisfaction is not a priority at Porto Carras Hotel. In conclusion, my stay at Porto Carras Hotel is a regrettable experience that I would not wish upon any fellow traveler. Until significant improvements are made in staffing, accommodations, and management attitude, I cannot in good conscience recommend this establishment to anyone. I would’ve stayed home if I knew this place was operated by a group of incompetent management who are too afraid to deal with their customers and leave their lower level staff dealing with all issues.unfair and indicative of very bad management and attitude to employees staff and guests. The tour operator is great but unfortunately the hotel is not living up to their part of the deal. The manager cannot show up or be present when 1,000 guests arrive says all you need to know. Rating: ⭐☆☆☆☆ (0 star)

Booked 2 rooms for myself and my parents and enjoyed a lot our stay! The rooms are big, clean and equipped with everything needed. Enormous beach, which fits all hotel guests and very polite and super available personnel. Since we were eating at the hotels restaurant every day (Athos), we got to know the staff who was always super gentle and serving us fast and with a smile on their face. A big thanks to Anna for her politeness and availability. Moreover, also the food was great both in terms of quality and variety. Highly recommend this hotel and will go back again !