Though everything was fine with the hotel. I was told on arrival I had booked the wrong room type for myself, partner and 7 year old daughter. Even though on my booking it said 2 adults and a 7 year old and I made a note it was her birthday.
The booking also stated max capacity in room 3. Max 2 adults, soda bed for a child.
There was a pull out sofa bed, but when we got up to the room, it wasn't made, I called to get bedding and was told I booked the wrong room...I said you just checked us into the room downstairs and saw I had a child with me, you even just wished her happy bday! I said where do you expect her to sleep? They said they would move us to a family room but we're too booked. I said I just need bedding for the sofa bed in here, he said they don't have pull out sofa beds,I was confused as there was one right in front of me!
We then eventually at 9pm got bedding Sent up....but no one made the bed, they just dumped in on us.
I also booked a room with a city view? Which we couldn't see-only a roof of a building.
Whilst most things were fine and they did eventually sort us out. With a tied 7 year old after a long day it wasn't the greatest way to start our stay.
I'm not sure if it's a problem the hotel end or the booking via this app?
旅先の様々な魅力を発見したいお客様に、SK Baylis House Hotelは最適です。SK Baylis House Hotelは、スラウでも指折りの素晴らしい宿泊施設の内の一つです。当施設からダチェット駅までわずか2km、ヒースロー空港まで16kmと、交通が非常に便利です。付近には、Masjid IlyasやSri Guru Singh Sabha Gurdwara Slough、Slough Town FCなど、スラウの多くの観光名所があります。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。スラウの当施設には、駐車場が併設されており、非常に便利です。
NNeel2023.03.21
Really good location, good vibes and staff is really co-operative and friendly specially sohabh
私はロンドンヒースローに遅く到着することを知っています。それで私はロンドンに行く前に夜に墜落するために空港からそれほど遠くないホテルを選びました。空港ホテルに泊まる代わりに、少なくとも朝はウィンザー城を見に行くことができるので、Holiday Inn Slough Windsorを選びます。近くの空港ホテルのほとんどまで20分、Uberと12分の間にあまり違いはありませんヒースロー空港。実際、私は夜中...以降にチェックインするべき4時間遅れに到着しました。私はIHGメンバーのプラチナメンバーなので、8階に事前割り当てられたエグゼクティブルームでした。部屋の中を見ていると、この部屋はホリデイインの期待より優れていると言わざるを得ません。ラバッツァコーヒーマシン、スリッパ、必要なすべてのアメニティがあります。朝、ウィンザー城にUberを呼んでみてください。片道7~9ポンド、約8分かかります。スラフ駅までホテル、もう8ポンド、約6分。パディントンまでスラフ駅、GWRで10.8ポンド、18分。全体的に私が出会った2人のホテルのスタッフは、すべてとても親切でフレンドリーです。すべてがとてもスムーズで、すべてが機能します。便利なホテルだけよりもはるかに優れており、非常にまともなホテルで、特に運転する場合は、十分な駐車場があり、ロンドンや近くの地域を訪れるのに良い値があります。
旅先の様々な魅力を発見したいお客様に、Premier Inn Slough Central Southは最適です。Premier Inn Slough Central Southは、スラウでも指折りの素晴らしい宿泊施設の内の一つです。当施設はダチェット駅から900m、ヒースロー空港から12kmと、便利な立地です。St Ethelbert’s ChurchやBaylis Park、パワーリーグ・スラウなど、周辺で多くの観光名所をお楽しみいただけます。館内の様々な施設で、有意義にお過ごしいただけます。スラウの当施設のお客様は、駐車場をご利用いただけます。
2024.10.04
Me and my kids got a very warm welcome when we first went in there. The duty manager Rasifa was very kind and friendly and made us feel welcomed and comfortable. The service was excellent and I would recommend Premier Inn Slough especially the windsor road one to my friends and family.
The Pinewood Hotel is a housing estate waiting to happen. From staff lacking in the most basic of customer service skills to a cute rat routing about under the fake Christmas tree pinned in the flower bed outside the entrance. This hotel was almost empty on one of the busiest weekends of the year for the king's concert. They couldn't find our booking and refused to acknowledge the paid-for email from booking.com. They made no attempt whatsoever to help whilst I spent an hour on the phone trying to get it sorted. But as they had hiked sub £80 pricing most of the year to £300 plus, their revenue-raising exercise backfired big time. During my time getting increasingly annoyed at the absolute lack of any attempt at customer service, I got to see the poorly mended ceiling from upstairs leaks, the dated decor, and the cracked flooring tiles in the main reception. As well as filthy signs on the windows at the main entrance. The lift is obviously expected to be out of use for some time as they had turned it into a feature with a light-up unit in front stopping you from getting in. That was if you got past the empty car park with a huge hole surrounded by metal barriers, cracked containers for dying plants, and the delivery driver bringing food to the sole inhabitant we saw. The 70s pub-style dining area was totally empty, and the outside area overlooking a lovely meadow area was shabby and despite sunshine - absolutely devoid of any guests.. The welcome was marred by a pervading smell of cooking oil and as you walk from the car park to the entrance, a window at the back of the reception area has an unusual way of blocking people from seeing in with a collection of tesco carrier bags instead of a curtain. Pictures on various sites are of an era long gone - add appalling service and you can do much better elsewhere. I would be surprised if it lasts much longer as a hotel. This hotel clearly doesn't want guests and will make a great housing development for anyone looking at developing in that area. It has a fabulous selection of wildlife, from various colourful birds making nests, to furry creatures running around outside the entrance, so it would be a beautiful spot for a development. Having read some of the other reviews saying ”filthy” ”easy to get away from” ”tired” ”drinks terribly expensive” ”electrical testing 4 year's out of date” ”outside door propped open all night” ”practically falling apart” - I guess we got away lightly. What it isn't is - their description: A 4* hotel (REALLY?) Luxurious setting (I TOTALLY DISAGREE stained reception ceiling badly mended with no luxury at all) in a tranquil location (Yes agreed) Designed with elegant interiors and a unique approach (maybe once upon a time but not now) Just off the A412 ( erm just on the A412) The Brasserie provides an informal dining experience (looks like a 70s cafe and guests ordered takeaway) Free car parking (yep lots of it was almost empty and more space was taken by a huge
We had a 24 hour layover in London and instead of picking a boring hotel near the airport, we found this place. If you like history, something different, but still want a very comfortable stay- hands down pick here! The staff here are phenomenal- everyone was SO nice! It was such a cozy place to eat, drink and sleep for the night. I can't say enough good things about all of the staff we met (and the ones we didn't, only spoke by email) but they are all so nice!!!! :) They helped us out any chance they had, which is so appreciated. My family had a wonderful and restful layover before going back over the pond- it's a nice place to stay, that is for sure.
Booked two rooms, travelling as a family of four adults and a young child. Rooms were near one another on exec floor, which is as they should be as I have life long titanium status. Rooms were good, no problem, except the usual, thin bedding which seems too short and I spend the night trying to pull it up to feel ‘covered’. We had breakfast in restaurant as no longer served in executive lounge, which can be expensive if you have to buy two buffet breakfasts (two comp as Marriott loyalty) particularly when you only have coffee and danish. This was resolved at desk as a one off concession, disappointing as I had booked both rooms. Lounge was good. Good selection of tasters and fruit. Not sure what cocktail of day was, it was green, and not great. Wine and beer were fine but sparkling wine would be nice too. Disappointed at the decision to replace soft drinks like bottled pepsi with a machine that dispenses pretty rough drinks. Not good. It used to be really nice in this lounge, going back a few years they had two very good members of staff, an older man and a very nice lady. Now the staff are not interacting with guests, just replenishing food etc. I was promised an upgrade next trip after pointing out that not been offered one for eight years (supposed to be best available room for my ‘loyalty’) we will see. A bit galling having to pay for parking, surely this could be a ‘perk’ for loyalty?.