Me and my husband stayed there for 3 nights. Lots of dust in the room, like no one cleaned areas at the head of the bed for years. The same situation is in the bathroom, broken drain plug in the bathroom tub, mold, rusty stains. We had great expectations regarding this hotel. We do not recommend it. Three stars are for the friendly English speaking staff, delicious breakfast and central location of the hotel.
This hotel was practically next door to the Serdica ancient Roman complex, so as soon as we had checked in, we went out and roamed among the ruins for awhile. But it's actually a perfect location for all your exploration, walking tours, historic sites, etc. The breakfasts were served in the little restaurant on the 1st floor, and it included lots of options. The staff were helpful and friendly, including giving me directions to a laundry, holding our luggage for awhile on our leaving day, and other courtesies. We recommend this hotel, and would stay there again if we ever go to Sofia again.
旅先の様々な魅力を発見したいお客様に、クープ ホテルは最適です。クープ ホテルは、ソフィアの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はソフィア中央駅から2km、ソフィア空港から4kmと、立地に優れています。市内の交通網は充実しており、徒歩圏内にはSerdikaがあります。付近のエリアには、Park "Zaimov"やNational Palace of Culture Park、バニャ・バシ・ジャーミイなどの多くの観光名所があり、充実した時間をお過ごしいただけます。館内の様々な施設で、有意義にお過ごしいただけます。ソフィアの当施設には、駐車場が併設されています。
ゲゲスト2023.01.31
I've never stayed anywhere else in Sofia so cannot comment on whether this is great for Sofia, but international 4* standard, it isn't. Most of the staff are lovely, apart from the member of staff who decided one evening that we were not allowed to have a glass of wine in the lobby bar because the bottle of wines were ”reserved” and ”for show” (the excuse changing from one minute to the next.) He couldn't explain who or why they were reserved or for show. The room servicing is, *interesting*. They say in the information in the room that the rooms are serviced daily. On the first day it wasn't serviced at all. The second, I asked it to be serviced and the towels replaced which they did but then (not joking) they screwed up the cover on the bed and put it in the corner, made half an effort to pull up the duvet, emptied a bin and did nothing else. Coffee and tea making facilities in the room is a real plus but they were not refreshed / refilled during our stay either, even when the room was ”serviced”. The bed was comfortable but one of those fit together beds rather than a true king size. It was huge but possible to get a bit caught in the middle. That said though, we didn't struggle with noise as other people did. The breakfast is fine. Typical central European type stuff and not the best quality but fresh fruit is always welcome. If it's a choice between room only at a cheaper price, I wouldn't recommend paying extra for it though. The door lock was a bit temperamental. It's worth checking it's genuinely locked behind you as ours didn't unless we carefully engaged the catch. There are safes though. The lifts were a bit dodgy as well. One obviously breaking down from time to time during our stay and be warned you need your room card to go up or down. Location wise it's superb and I'm not saying I wouldn't stay there again but for the price, which is not cheap for Sofia, the service needs a bit of an uplift. Also some attention to detail in the rooms would be good with a slight tear in the voile, wallpaper lifting etc. For British visitors though as this hotel is part of a Cooperative organisation, they have pictures of the first Rochdale COOP in some of the corridors. A funny little quirk if you know Rochdale. It's not the place you'd choose to decorate anywhere.