Was there at the hotel early in the morning from mumbai and the senior gentleman at the reception desk did not give an early check in, despite confirming the previous day that i would need an early check in. He rudely mentioned, “You can sit here till in the reception till 12 noon for your check in” While leaving the hotel the next day early morning for Sangli - while my check out time was 7am - when i requested for an extra hour till 8am citing i would have to wake up early at 6am and sit at the reception till 9am - the same senior gentleman said, “put your alarm for 5am if you cannot get up early and sit at the reception” This rude behaviour is not at all expected in the hospitality industry and while i would not come back to say at this hotel, i will not recommend any of my office colleagues to stay here and at the same time disuade other colleagues in my field/industry to stay at this place henceforth who frequently stay here from Mumbai and Pune!
自動翻訳