シルクドゥソレイユ JOYÀ周辺のおすすめホテル・人気宿

Overall this is a beautiful resort and we had a lovely vacation. But, just like every resort in our experience, there is good and bad. It's always a compromise. The good does outweigh the bad here, but you should be prepared for the potential of a few challenges. The Good: The food is universally good across the property and at the neighboring hotels that are included. Really no misses for us on the food quality. The resort is huge. This is good and potentially bad. If you like to walk and explore, this is a great place. They have a very nice path along the ocean that allows for (very) long walks for fun or to get to your dinner reservation. If you don't mind or even like walking, again this is a great place. It's beautiful and for us this was a huge plus. If you have mobility issues, this could be a problem or just an inconvenience. They do have many golf carts running around and you can get rides. You may have to wait, but again it's very doable, maybe just not convenient. We never took a cart, but I watched many do it. We stayed in a swim up casita and it was very nice. Nice big room, nice bed, great outdoor shower, overall a super nice room. The grounds are beautiful and well kept. Makes those long walks more interesting for sure. The place is generally very clean. They are always working, cleaning, etc. and it the effort shows. The alcohol is pretty top shelf and they also serve many beers in cans. This is something you don't see much of anymore. The Challenges: The restaurant reservation system is lousy and wonky. Everyone seems to complain about it so I hope they will change it. It's a web page where you have to book all dinner reservations. The concierge gave us bad info on the first day and that did not help (he told us you can only book 48 hour out and that was not true - We booked the whole week on day 1). Many restaurants are booked up, and in our case we had to eat at the same restaurants twice in a row for dinners (This happened twice). We heard some say they could not get reservations at all ( I can't confirm this as true) but it's not a good system and something to be aware of. The pools were cold. Not a big surprise, but when you can't swim in the ocean (due to the concrete barriers) it was kind of a problem for me. One evening it poured rain and you could see things falling apart. Room service was backed up for hours, it was very difficult to get a cart ride, and you could feel the service in general fall off. They are clearly not prepared to excel in challenging conditions. The worst of this for us was being denied a ride in a cart during heavy rain by a stressed out staff member. He told me he was ”too busy” to drive us back to our room from a restaurant. He was apparently delivering luggage, but I thought this was not acceptable. I think the guest experience comes first and why would you let your guest walk (a good 5 to 6 minutes) in the heavy rain. We did, and got soaked. My wife in her dinner dress, et

全体的に、私たちはここでの滞在を楽しんだ。私たちは2021年10月に友人の結婚式に来ました、そして、このレビューのために結婚式に特化したアイテムを保持します。 コンプレックスにはアクティビティが多いのですが、友達に会いに来ました。プールのそばにぶら下がって、食べて飲んでください。全体的にこれは基準に合います。この間、まだ非常に湿気がありましたが、プールにいるのに最適です(必ずしも結婚式の衣装ではありません!) ルームサービスは便利ですが、特に夜遅くは必ずしも速くはありません。私たちにとって2時間+1泊だと思います。ルームサービスの食べ物は私の意見ではレストランのいくつかよりも良かったです。 結婚前のパーティー以外にビーチに行かなかった。 チェックイン時にCOVIDテストを通過します。

As other reviews have mentioned, this resort blocks Tripadvisor on their wifi, so I had to disconnect in order to leave a review here. The pros: most of the staff (especially the groundskeepers, drivers, and servers) are excellent. They are super friendly and great at what they do. Several stand out, but we didn't catch everyone's name. Alex (The Palms), Jonathan (Jade), Samuel (spa), and Julian shuttling us around are all wonderful people. Our concierge downstairs (female, didn't catch her name) is also great and booked our dinner at Fuentes. Food was mostly good, with the exception of La Isla at El Dorado Royale which was terrible food with terrible, mean-spirited service. The cons: the accommodations are pretty bad considering the price here. We booked a standard room with a balcony (higher floor) but were instead put in one of the rooms with a swim-up pool. It might sound like an upgrade, but it's a lower floor, and the pool is pretty much unusable due to how cold it is. We've been here for 5 days now, and I haven't seen a single person using it. Ants have been a regular pest in here. Our neighbors left out their room service for housekeeping to pick up, and it took them over 24 hours to get the dishes, causing a stink and more ants. The room itself has a comfortable bed, but the bathroom needs some updating. The jacuzzi had the drain completely detached when we arrived, and I had to screw it back in to get it working. The shower has a rainwater head above, but the switch to enable it requires an almost impossible amount of strength (so much so that you'll think you're doing something wrong). The drain is also pretty slow in the shower, but it's not a big deal. Other reviews are spot-on about the room needing a refresh. I can't speak to the quality of Bonanza Ranch, but some of the horses didn't seem very happy. Several exhibited signs of stress in their tiny stables (biting the bar and breathing in sharply, over and over again.) Even our tour guide mentioned it was anxiety-induced behavior. Bad: The Lomas travel people. You'll have to go to this office in order to book your ”More Inclusive” activities. These people have one of the easiest jobs on the resort, and they act like every waking moment speaking with a guest is painful. The woman who booked our activities on the day we arrived was literally rolling her eyes at basic questions. When our trip to Maroma beach was cancelled, we had to rebook with her, and she clearly couldn't wait to be finished talking with us. My girlfriend got sick one morning, and we couldn't make it for our Aktun Chen excursion, so I waited around for the office to open and tell them we wouldn't be going. When it opened, the man there refused to help, saying I didn't give them enough notice (even though I came as early as we possibly could given the circumstances). He didn't really listen to anything I was saying, and also wouldn't even call the front desk to let the transportation know we weren't coming. I hop

The hotel, the best but to pricy, so gritty expecting 6000 pesos for a less than 50 dollars game. Also not making up to the agreement, between Trip and Nickelodeon together. Last time I use both

完璧!素敵な場所とサービス!

Безумно красивый отель. Номера восхитительные. Сервис , пляж все идеально

妻と私は金井のエディションで4日間帰ってきたばかりです。なんて完璧な休暇でしょう。比較的新しいホテルで、特別な気分にさせてくれます。私たちはスイートにアップグレードされ、私たちの部屋は素晴らしかったです。私たちは特に巨大なバルコニーに座って毎朝朝食をとるのが大好きでした。サービスは一流でした。プールは素晴らしかった。そして、ビーチのチェイスラウンジはリラックスしてとても快適でした。すぐにまた戻るのが待ちきれません!

ホテルとすべての経験はひどいものでした。ビュッフェの食べ物は毎日ほぼ同じで、品質は本当に低いです。ホテルのすべてのゲストに十分な日よけはありません。ある日、タオルをサンベッドに置いてしまいましたが、30分後に戻ってきて、ビーチタオルがなくなったとスタッフが教えてくれました。サンベッドとタオルを失い、席が残っていなかったのでプールを出なければなりませんでした。スタッフはホテルのゲストを気にしません。リゾートで乗れるはずのゴルフカートは、90%のように私たちを連れて行くことを拒否しました。ホテルのコンシェルジュは巨大な詐欺師のように感じます。リゾートの正門まで乗れるかと尋ねると、ゴルフカートで連れて行くことを拒否し、片道5ドルでタクシーを呼ぶことができると言いました(これらはすべてリゾートエリア内に移ることです)。また、彼らはプレイアデルカルメンに行くために50ドルを支払うことであなたをだまそうとします。それは完全な冗談です。価格でさえ、私はこのホテルを誰にもお勧めしません。

ホテルはカマンビーチの大きな公園内にあります。周辺には高級ホテルがたくさんあります。多くのゴルフコースがあります。ホテルは休日の自然であり、多くのレクリエーションアイテムがあります。シティビジネスホテルと比較しないでください。バルコニーには鳥の糞があり、部屋にはクモがいます。通常、ホテルはジャングルに覆われているため、動植物が多く、朝食は良く、夕食は良く、レストランやプールがたくさんあり、ビーチと海は中程度です！