The hotel, the best but to pricy, so gritty expecting 6000 pesos for a less than 50 dollars game.
Also not making up to the agreement, between Trip and Nickelodeon together. Last time I use both
NNikkilaoshiFirstly El Beso is simply 1 building within the larger Ocean Rivera resort. Meaning only your building is Adults Only. Our Swim up room was lovely. We tried almost all if not all of the 10 restaurants and we had no complaints the food was good. Maybe not always amazing but never terrible. There’s like 3/4 different brands or levels of service within the larger resort. El Beso seems to be 1 level from the top which is Privilege we switched for an extra night & the mini bar for privilege was much better as well as having the butler service and priority restaurant bookings when they were all booked. There’s also a special restaurant only for privilege that was great but none of the restaurants were extremely crowded. There’s an app or webpage that works like an app with all of the resort info and you can book reservations there. There’s also lots of entertainment nightly. It’s definitely a place to go and stay there’s no need to venture outside of the resort there’s so many things to do schedules are packed for all of the different areas & a bowling alley and theater. There is not much near by the tourist area is maybe 20 mins away by car down the beach.
ゲゲストThe apartment in itself has a very nice size, big closet, big and comfortable bed, big sofa, 2 tvs, etc..
At our arrival bot soap dispensers in the bathroom were completely empty!!!!!! We had to contact the Company that manages the apartment, the guy came with one of those huge jar of floor cleaning product cut in half in with inside a liquid in dark yellow/brown colour and fill those dispensers up... very weird..
He was not able to give us any soap to clean dishes in the kitchen :(
The kitchen had very few dishes to be used so we could not really use it.
We used the pool on the rooftop but the bar on the below floor was in ”restructure” mode (and it seems that it has been like that for a while).
We only needed to stay for 1 night, so it was not a big issue for us, but it's a shame that in the whole Riviera Maya nice apartment are not really maintained and services properly...