サウスレイクの朝食付きホテル

The entire staff from the associate greeting us at the door, to the front desk, to other associates in the lobby, pool area, outlets and housekeeper are amazing. It may sound cliche but it's true - this team is thee best in the area. Their 4th of July Eve event set up was spectacular to say the least. Having a well planned an executed process to order and pick up typical 4th of July delicious, by the way, meals and refreshments, ran like clock work - NO ISSUES. NO WAITING. Even in the 100+ heat, the pool, patio and veranda areas offered plenty of room to relax. While the actual pool is small, we still enjoyed a dip in to cool down and sat in a nice cool area enjoying the festivities. They had seating available for firework display outside, and our room faced the display too which I only found out after I ran up to the room for a quick trip, since our dog did not appreciate the noise. To top that off, they kept the grill going AND had a staged area for photo ops with props inside. Our accomodation were spotless.I was a hotel procurement manager in 160 cities for an airline and know what to look for - this hotel has an A+ .Plus I have been a Sales Manager and Star Training for another Brand. Dinner that night at Copeland's was awesome and our server Michael made my 96 year old dad chuckle about carding him for a glass of wine as he tended to our every need for refreshing our sweet tea and water. Bravo Michael. Can't say the same for the breakfast buffet hostess who needs a lot of training in hospitality. Yet, the servers for the breakfast buffet made us feel warm and welcomed even though we strolled in at 1040 and my children at 7 minutes to 11 - and told ”WE'RE CLOSED THERE'S NO MORE BREAKFAST”. The servers jumped in got them something to eat and we were out by 1115. So this hotel will now become our tradition for July 3 and 4 and we will extend our stay to longer next year as well as other dates throughout the year. The GM, Front Desk Manager, Housekeeping Manager and F&B Manager ALL are fantastic. We can't wait to go back.

ホテルはとても良いです。非常に新しい。非常にきれいな。とても快適。駐車場があります。朝食は買うのにお金がかかる。トイレタリーも非常に優れており、すべてブランド化されています。しかし、買い物は少し不便です。

このホテルに滞在中に電源が切れました。暗い廊下に入り、4段の階段を下りて荷物やバッグを運ばなければならないことに驚かされるのではなく、何らかの方法で通知されたらよかったのにと思います。不便さのために補償されたらよかったのに。しかし、部屋自体は素晴らしく、きれいでした。

該住宿設施現代化，員工友好熱情，服務周到高效，房間乾淨舒適，設施齊全，早餐美味，價格很合理，推薦很推薦